I had the pleasure of working with Neiko Brown when buying my truck. I found the truck online and was able to schedule a test drive the next day. I had gone to wrong location but Neiko was patient with me in guiding me to the right location and worked with my schedule to stay late and get the transaction processed. Good dealership and pleasant experience.

Long post: on October 16, 2026, my wife and I were having issues with the service department in the city we live in. We were frustrated that our vehicle wasn’t being fixed properly, so we contacted Cavender Buick GMC West, which is where we purchased our vehicle and explained all the issues we were having. They told us to take our vehicle in and they would run a diagnostic test. When we arrived, we made contact with Service advisor, Alex De La Garza. We further explained to Alex all the issues we were having and he told us they would look ... Read More

Full review text opened.

Google - Nov 11, 2026

Long post: on October 16, 2026, my wife and I were having issues with the service department in the city we live in. We were frustrated that our vehicle wasn’t being fixed properly, so we contacted Cavender Buick GMC West, which is where we purchased our vehicle and explained all the issues we were having. They told us to take our vehicle in and they would run a diagnostic test. When we arrived, we made contact with Service advisor, Alex De La Garza. We further explained to Alex all the issues we were having and he told us they would look into the issues and diagnose our vehicle. Folks, when I say Alex took care of us from the get go, I mean he did just that. He had to communicate with the other dealership, and Cavender got approved to do the warranty work on our vehicle. Their service technicians discovered several issues with our vehicle, but they made sure that our vehicle was fixed properly and inspected before it was released to us. Alex went above and beyond in helping us with our vehicle repairs and more importantly, he always updated us in the status of our vehicle. When we picked up our vehicle, Alex was there along with another service advisor by the name of Peter Hernandez. They both assured us that our vehicle was double checked and repaired properly. My hats off to Alex for doing an amazing job and providing top notch h customer service. Cavender, you should be proud to have Alex on your team. He represents you very well.

I found the car buying experience at Cavender to be efficient and stress free. All of the pricing discussions were transparent and honest. I would definitely recommend them for anyone wanting to make a new or used car purchase

November 10, 2026 3:30 pm. Amazing customer service! I received a "no waiting" greeting by smiling gentleman in a mechanic uniform ! He carefully listened & patiently explored what kind of mechanical challenges I was having with my 2024 Nissan Altima. He asked follow up questions that made me feel heard. A very nice experience for a mature lady who lacks automotive expertise. He was specific about when I could expect an update on the process. Quality customer service that makes me want to buy my next car at Cavender's Nissan in Rockwall !

Vinny my advisor knowledge professional answered all my concerns kept me up dated on my vehicle repairs

Read at DealerRater

Prompt engagement started via text with Jareko. Even though it was late in day he didn’t hesitate to dive in and work with us, staying late to help us find the right vehicle and complete things that same evening. I got a fair trade in on my 2020 Traverse and a good price on my 2026 Acadia that had been a dealer loaner car I believe (had ~3000 miles on it). The finance person was informative, friendly and accepted our decisions with professionalism. Overall an efficient and quality transaction that I appreciated.

Dealership was great! No hassle, the buying experience was quick and simple. Definitely be back.

Read at DealerRater

Their line of communication is and has been for a long while. Using the A.I. system hasn't helped a lot. Left GMC Canyon for warranty work for several days , and got down the road a couple of miles and still had the same problem.This issue has gone on for over 3 years and I plan to purchase from lease but not to happy with the repair outcome.

Read at DealerRater

Got out a little faster this time and my windshield bottle was full this time unlike the time,Thank You Danny

Read at DealerRater

Melissa did an outstanding job. She answered every question I had, it made purchasing my new truck simple and easy.

Read at DealerRater

I had the pleasure of working with Neiko Brown when buying my truck. I found the truck online and was able to schedule a test drive the next day. I had gone to wrong location but Neiko was patient with me in guiding me to the right location and worked with my schedule to stay late and get the transaction processed. Good dealership and pleasant experience.

Long post: on October 16, 2026, my wife and I were having issues with the service department in the city we live in. We were frustrated that our vehicle wasn’t being fixed properly, so we contacted Cavender Buick GMC West, which is where we purchased our vehicle and explained all the issues we were having. They told us to take our vehicle in and they would run a diagnostic test. When we arrived, we made contact with Service advisor, Alex De La Garza. We further explained to Alex all the issues we were having and he told us they would look ... Read More

Full review text opened.

Google - Nov 11, 2026

Long post: on October 16, 2026, my wife and I were having issues with the service department in the city we live in. We were frustrated that our vehicle wasn’t being fixed properly, so we contacted Cavender Buick GMC West, which is where we purchased our vehicle and explained all the issues we were having. They told us to take our vehicle in and they would run a diagnostic test. When we arrived, we made contact with Service advisor, Alex De La Garza. We further explained to Alex all the issues we were having and he told us they would look into the issues and diagnose our vehicle. Folks, when I say Alex took care of us from the get go, I mean he did just that. He had to communicate with the other dealership, and Cavender got approved to do the warranty work on our vehicle. Their service technicians discovered several issues with our vehicle, but they made sure that our vehicle was fixed properly and inspected before it was released to us. Alex went above and beyond in helping us with our vehicle repairs and more importantly, he always updated us in the status of our vehicle. When we picked up our vehicle, Alex was there along with another service advisor by the name of Peter Hernandez. They both assured us that our vehicle was double checked and repaired properly. My hats off to Alex for doing an amazing job and providing top notch h customer service. Cavender, you should be proud to have Alex on your team. He represents you very well.

I found the car buying experience at Cavender to be efficient and stress free. All of the pricing discussions were transparent and honest. I would definitely recommend them for anyone wanting to make a new or used car purchase

November 10, 2026 3:30 pm. Amazing customer service! I received a "no waiting" greeting by smiling gentleman in a mechanic uniform ! He carefully listened & patiently explored what kind of mechanical challenges I was having with my 2024 Nissan Altima. He asked follow up questions that made me feel heard. A very nice experience for a mature lady who lacks automotive expertise. He was specific about when I could expect an update on the process. Quality customer service that makes me want to buy my next car at Cavender's Nissan in Rockwall !

Vinny my advisor knowledge professional answered all my concerns kept me up dated on my vehicle repairs

Read at DealerRater

Prompt engagement started via text with Jareko. Even though it was late in day he didn’t hesitate to dive in and work with us, staying late to help us find the right vehicle and complete things that same evening. I got a fair trade in on my 2020 Traverse and a good price on my 2026 Acadia that had been a dealer loaner car I believe (had ~3000 miles on it). The finance person was informative, friendly and accepted our decisions with professionalism. Overall an efficient and quality transaction that I appreciated.

Dealership was great! No hassle, the buying experience was quick and simple. Definitely be back.

Read at DealerRater

Their line of communication is and has been for a long while. Using the A.I. system hasn't helped a lot. Left GMC Canyon for warranty work for several days , and got down the road a couple of miles and still had the same problem.This issue has gone on for over 3 years and I plan to purchase from lease but not to happy with the repair outcome.

Read at DealerRater

Got out a little faster this time and my windshield bottle was full this time unlike the time,Thank You Danny

Read at DealerRater

Melissa did an outstanding job. She answered every question I had, it made purchasing my new truck simple and easy.

Read at DealerRater

I had the pleasure of working with Neiko Brown when buying my truck. I found the truck online and was able to schedule a test drive the next day. I had gone to wrong location but Neiko was patient with me in guiding me to the right location and worked with my schedule to stay late and get the transaction processed. Good dealership and pleasant experience.

Long post: on October 16, 2026, my wife and I were having issues with the service department in the city we live in. We were frustrated that our vehicle wasn’t being fixed properly, so we contacted Cavender Buick GMC West, which is where we purchased our vehicle and explained all the issues we were having. They told us to take our vehicle in and they would run a diagnostic test. When we arrived, we made contact with Service advisor, Alex De La Garza. We further explained to Alex all the issues we were having and he told us they would look ... Read More

Full review text opened.

Google - Nov 11, 2026

Long post: on October 16, 2026, my wife and I were having issues with the service department in the city we live in. We were frustrated that our vehicle wasn’t being fixed properly, so we contacted Cavender Buick GMC West, which is where we purchased our vehicle and explained all the issues we were having. They told us to take our vehicle in and they would run a diagnostic test. When we arrived, we made contact with Service advisor, Alex De La Garza. We further explained to Alex all the issues we were having and he told us they would look into the issues and diagnose our vehicle. Folks, when I say Alex took care of us from the get go, I mean he did just that. He had to communicate with the other dealership, and Cavender got approved to do the warranty work on our vehicle. Their service technicians discovered several issues with our vehicle, but they made sure that our vehicle was fixed properly and inspected before it was released to us. Alex went above and beyond in helping us with our vehicle repairs and more importantly, he always updated us in the status of our vehicle. When we picked up our vehicle, Alex was there along with another service advisor by the name of Peter Hernandez. They both assured us that our vehicle was double checked and repaired properly. My hats off to Alex for doing an amazing job and providing top notch h customer service. Cavender, you should be proud to have Alex on your team. He represents you very well.

I found the car buying experience at Cavender to be efficient and stress free. All of the pricing discussions were transparent and honest. I would definitely recommend them for anyone wanting to make a new or used car purchase

November 10, 2026 3:30 pm. Amazing customer service! I received a "no waiting" greeting by smiling gentleman in a mechanic uniform ! He carefully listened & patiently explored what kind of mechanical challenges I was having with my 2024 Nissan Altima. He asked follow up questions that made me feel heard. A very nice experience for a mature lady who lacks automotive expertise. He was specific about when I could expect an update on the process. Quality customer service that makes me want to buy my next car at Cavender's Nissan in Rockwall !

Vinny my advisor knowledge professional answered all my concerns kept me up dated on my vehicle repairs

Read at DealerRater

Prompt engagement started via text with Jareko. Even though it was late in day he didn’t hesitate to dive in and work with us, staying late to help us find the right vehicle and complete things that same evening. I got a fair trade in on my 2020 Traverse and a good price on my 2026 Acadia that had been a dealer loaner car I believe (had ~3000 miles on it). The finance person was informative, friendly and accepted our decisions with professionalism. Overall an efficient and quality transaction that I appreciated.

Dealership was great! No hassle, the buying experience was quick and simple. Definitely be back.

Read at DealerRater

Their line of communication is and has been for a long while. Using the A.I. system hasn't helped a lot. Left GMC Canyon for warranty work for several days , and got down the road a couple of miles and still had the same problem.This issue has gone on for over 3 years and I plan to purchase from lease but not to happy with the repair outcome.

Read at DealerRater

Got out a little faster this time and my windshield bottle was full this time unlike the time,Thank You Danny

Read at DealerRater

Melissa did an outstanding job. She answered every question I had, it made purchasing my new truck simple and easy.

Read at DealerRater

I had the pleasure of working with Neiko Brown when buying my truck. I found the truck online and was able to schedule a test drive the next day. I had gone to wrong location but Neiko was patient with me in guiding me to the right location and worked with my schedule to stay late and get the transaction processed. Good dealership and pleasant experience.

Long post: on October 16, 2026, my wife and I were having issues with the service department in the city we live in. We were frustrated that our vehicle wasn’t being fixed properly, so we contacted Cavender Buick GMC West, which is where we purchased our vehicle and explained all the issues we were having. They told us to take our vehicle in and they would run a diagnostic test. When we arrived, we made contact with Service advisor, Alex De La Garza. We further explained to Alex all the issues we were having and he told us they would look ... Read More

Full review text opened.

Google - Nov 11, 2026

Long post: on October 16, 2026, my wife and I were having issues with the service department in the city we live in. We were frustrated that our vehicle wasn’t being fixed properly, so we contacted Cavender Buick GMC West, which is where we purchased our vehicle and explained all the issues we were having. They told us to take our vehicle in and they would run a diagnostic test. When we arrived, we made contact with Service advisor, Alex De La Garza. We further explained to Alex all the issues we were having and he told us they would look into the issues and diagnose our vehicle. Folks, when I say Alex took care of us from the get go, I mean he did just that. He had to communicate with the other dealership, and Cavender got approved to do the warranty work on our vehicle. Their service technicians discovered several issues with our vehicle, but they made sure that our vehicle was fixed properly and inspected before it was released to us. Alex went above and beyond in helping us with our vehicle repairs and more importantly, he always updated us in the status of our vehicle. When we picked up our vehicle, Alex was there along with another service advisor by the name of Peter Hernandez. They both assured us that our vehicle was double checked and repaired properly. My hats off to Alex for doing an amazing job and providing top notch h customer service. Cavender, you should be proud to have Alex on your team. He represents you very well.

I found the car buying experience at Cavender to be efficient and stress free. All of the pricing discussions were transparent and honest. I would definitely recommend them for anyone wanting to make a new or used car purchase

November 10, 2026 3:30 pm. Amazing customer service! I received a "no waiting" greeting by smiling gentleman in a mechanic uniform ! He carefully listened & patiently explored what kind of mechanical challenges I was having with my 2024 Nissan Altima. He asked follow up questions that made me feel heard. A very nice experience for a mature lady who lacks automotive expertise. He was specific about when I could expect an update on the process. Quality customer service that makes me want to buy my next car at Cavender's Nissan in Rockwall !

Vinny my advisor knowledge professional answered all my concerns kept me up dated on my vehicle repairs

Read at DealerRater

Prompt engagement started via text with Jareko. Even though it was late in day he didn’t hesitate to dive in and work with us, staying late to help us find the right vehicle and complete things that same evening. I got a fair trade in on my 2020 Traverse and a good price on my 2026 Acadia that had been a dealer loaner car I believe (had ~3000 miles on it). The finance person was informative, friendly and accepted our decisions with professionalism. Overall an efficient and quality transaction that I appreciated.

Dealership was great! No hassle, the buying experience was quick and simple. Definitely be back.

Read at DealerRater

Their line of communication is and has been for a long while. Using the A.I. system hasn't helped a lot. Left GMC Canyon for warranty work for several days , and got down the road a couple of miles and still had the same problem.This issue has gone on for over 3 years and I plan to purchase from lease but not to happy with the repair outcome.

Read at DealerRater

Got out a little faster this time and my windshield bottle was full this time unlike the time,Thank You Danny

Read at DealerRater

Melissa did an outstanding job. She answered every question I had, it made purchasing my new truck simple and easy.

Read at DealerRater

I had the pleasure of working with Neiko Brown when buying my truck. I found the truck online and was able to schedule a test drive the next day. I had gone to wrong location but Neiko was patient with me in guiding me to the right location and worked with my schedule to stay late and get the transaction processed. Good dealership and pleasant experience.

Long post: on October 16, 2026, my wife and I were having issues with the service department in the city we live in. We were frustrated that our vehicle wasn’t being fixed properly, so we contacted Cavender Buick GMC West, which is where we purchased our vehicle and explained all the issues we were having. They told us to take our vehicle in and they would run a diagnostic test. When we arrived, we made contact with Service advisor, Alex De La Garza. We further explained to Alex all the issues we were having and he told us they would look ... Read More

Full review text opened.

Google - Nov 11, 2026

Long post: on October 16, 2026, my wife and I were having issues with the service department in the city we live in. We were frustrated that our vehicle wasn’t being fixed properly, so we contacted Cavender Buick GMC West, which is where we purchased our vehicle and explained all the issues we were having. They told us to take our vehicle in and they would run a diagnostic test. When we arrived, we made contact with Service advisor, Alex De La Garza. We further explained to Alex all the issues we were having and he told us they would look into the issues and diagnose our vehicle. Folks, when I say Alex took care of us from the get go, I mean he did just that. He had to communicate with the other dealership, and Cavender got approved to do the warranty work on our vehicle. Their service technicians discovered several issues with our vehicle, but they made sure that our vehicle was fixed properly and inspected before it was released to us. Alex went above and beyond in helping us with our vehicle repairs and more importantly, he always updated us in the status of our vehicle. When we picked up our vehicle, Alex was there along with another service advisor by the name of Peter Hernandez. They both assured us that our vehicle was double checked and repaired properly. My hats off to Alex for doing an amazing job and providing top notch h customer service. Cavender, you should be proud to have Alex on your team. He represents you very well.

I found the car buying experience at Cavender to be efficient and stress free. All of the pricing discussions were transparent and honest. I would definitely recommend them for anyone wanting to make a new or used car purchase

November 10, 2026 3:30 pm. Amazing customer service! I received a "no waiting" greeting by smiling gentleman in a mechanic uniform ! He carefully listened & patiently explored what kind of mechanical challenges I was having with my 2024 Nissan Altima. He asked follow up questions that made me feel heard. A very nice experience for a mature lady who lacks automotive expertise. He was specific about when I could expect an update on the process. Quality customer service that makes me want to buy my next car at Cavender's Nissan in Rockwall !

Vinny my advisor knowledge professional answered all my concerns kept me up dated on my vehicle repairs

Read at DealerRater

Prompt engagement started via text with Jareko. Even though it was late in day he didn’t hesitate to dive in and work with us, staying late to help us find the right vehicle and complete things that same evening. I got a fair trade in on my 2020 Traverse and a good price on my 2026 Acadia that had been a dealer loaner car I believe (had ~3000 miles on it). The finance person was informative, friendly and accepted our decisions with professionalism. Overall an efficient and quality transaction that I appreciated.

Dealership was great! No hassle, the buying experience was quick and simple. Definitely be back.

Read at DealerRater

Their line of communication is and has been for a long while. Using the A.I. system hasn't helped a lot. Left GMC Canyon for warranty work for several days , and got down the road a couple of miles and still had the same problem.This issue has gone on for over 3 years and I plan to purchase from lease but not to happy with the repair outcome.

Read at DealerRater

Got out a little faster this time and my windshield bottle was full this time unlike the time,Thank You Danny

Read at DealerRater

Melissa did an outstanding job. She answered every question I had, it made purchasing my new truck simple and easy.

Read at DealerRater

I had the pleasure of working with Neiko Brown when buying my truck. I found the truck online and was able to schedule a test drive the next day. I had gone to wrong location but Neiko was patient with me in guiding me to the right location and worked with my schedule to stay late and get the transaction processed. Good dealership and pleasant experience.

Long post: on October 16, 2026, my wife and I were having issues with the service department in the city we live in. We were frustrated that our vehicle wasn’t being fixed properly, so we contacted Cavender Buick GMC West, which is where we purchased our vehicle and explained all the issues we were having. They told us to take our vehicle in and they would run a diagnostic test. When we arrived, we made contact with Service advisor, Alex De La Garza. We further explained to Alex all the issues we were having and he told us they would look ... Read More

Full review text opened.

Google - Nov 11, 2026

Long post: on October 16, 2026, my wife and I were having issues with the service department in the city we live in. We were frustrated that our vehicle wasn’t being fixed properly, so we contacted Cavender Buick GMC West, which is where we purchased our vehicle and explained all the issues we were having. They told us to take our vehicle in and they would run a diagnostic test. When we arrived, we made contact with Service advisor, Alex De La Garza. We further explained to Alex all the issues we were having and he told us they would look into the issues and diagnose our vehicle. Folks, when I say Alex took care of us from the get go, I mean he did just that. He had to communicate with the other dealership, and Cavender got approved to do the warranty work on our vehicle. Their service technicians discovered several issues with our vehicle, but they made sure that our vehicle was fixed properly and inspected before it was released to us. Alex went above and beyond in helping us with our vehicle repairs and more importantly, he always updated us in the status of our vehicle. When we picked up our vehicle, Alex was there along with another service advisor by the name of Peter Hernandez. They both assured us that our vehicle was double checked and repaired properly. My hats off to Alex for doing an amazing job and providing top notch h customer service. Cavender, you should be proud to have Alex on your team. He represents you very well.

I found the car buying experience at Cavender to be efficient and stress free. All of the pricing discussions were transparent and honest. I would definitely recommend them for anyone wanting to make a new or used car purchase

November 10, 2026 3:30 pm. Amazing customer service! I received a "no waiting" greeting by smiling gentleman in a mechanic uniform ! He carefully listened & patiently explored what kind of mechanical challenges I was having with my 2024 Nissan Altima. He asked follow up questions that made me feel heard. A very nice experience for a mature lady who lacks automotive expertise. He was specific about when I could expect an update on the process. Quality customer service that makes me want to buy my next car at Cavender's Nissan in Rockwall !

Vinny my advisor knowledge professional answered all my concerns kept me up dated on my vehicle repairs

Read at DealerRater

Prompt engagement started via text with Jareko. Even though it was late in day he didn’t hesitate to dive in and work with us, staying late to help us find the right vehicle and complete things that same evening. I got a fair trade in on my 2020 Traverse and a good price on my 2026 Acadia that had been a dealer loaner car I believe (had ~3000 miles on it). The finance person was informative, friendly and accepted our decisions with professionalism. Overall an efficient and quality transaction that I appreciated.

Dealership was great! No hassle, the buying experience was quick and simple. Definitely be back.

Read at DealerRater

Their line of communication is and has been for a long while. Using the A.I. system hasn't helped a lot. Left GMC Canyon for warranty work for several days , and got down the road a couple of miles and still had the same problem.This issue has gone on for over 3 years and I plan to purchase from lease but not to happy with the repair outcome.

Read at DealerRater

Got out a little faster this time and my windshield bottle was full this time unlike the time,Thank You Danny

Read at DealerRater

Melissa did an outstanding job. She answered every question I had, it made purchasing my new truck simple and easy.

Read at DealerRater

I had the pleasure of working with Neiko Brown when buying my truck. I found the truck online and was able to schedule a test drive the next day. I had gone to wrong location but Neiko was patient with me in guiding me to the right location and worked with my schedule to stay late and get the transaction processed. Good dealership and pleasant experience.

Long post: on October 16, 2026, my wife and I were having issues with the service department in the city we live in. We were frustrated that our vehicle wasn’t being fixed properly, so we contacted Cavender Buick GMC West, which is where we purchased our vehicle and explained all the issues we were having. They told us to take our vehicle in and they would run a diagnostic test. When we arrived, we made contact with Service advisor, Alex De La Garza. We further explained to Alex all the issues we were having and he told us they would look ... Read More

Full review text opened.

Google - Nov 11, 2026

Long post: on October 16, 2026, my wife and I were having issues with the service department in the city we live in. We were frustrated that our vehicle wasn’t being fixed properly, so we contacted Cavender Buick GMC West, which is where we purchased our vehicle and explained all the issues we were having. They told us to take our vehicle in and they would run a diagnostic test. When we arrived, we made contact with Service advisor, Alex De La Garza. We further explained to Alex all the issues we were having and he told us they would look into the issues and diagnose our vehicle. Folks, when I say Alex took care of us from the get go, I mean he did just that. He had to communicate with the other dealership, and Cavender got approved to do the warranty work on our vehicle. Their service technicians discovered several issues with our vehicle, but they made sure that our vehicle was fixed properly and inspected before it was released to us. Alex went above and beyond in helping us with our vehicle repairs and more importantly, he always updated us in the status of our vehicle. When we picked up our vehicle, Alex was there along with another service advisor by the name of Peter Hernandez. They both assured us that our vehicle was double checked and repaired properly. My hats off to Alex for doing an amazing job and providing top notch h customer service. Cavender, you should be proud to have Alex on your team. He represents you very well.

I found the car buying experience at Cavender to be efficient and stress free. All of the pricing discussions were transparent and honest. I would definitely recommend them for anyone wanting to make a new or used car purchase

November 10, 2026 3:30 pm. Amazing customer service! I received a "no waiting" greeting by smiling gentleman in a mechanic uniform ! He carefully listened & patiently explored what kind of mechanical challenges I was having with my 2024 Nissan Altima. He asked follow up questions that made me feel heard. A very nice experience for a mature lady who lacks automotive expertise. He was specific about when I could expect an update on the process. Quality customer service that makes me want to buy my next car at Cavender's Nissan in Rockwall !

Vinny my advisor knowledge professional answered all my concerns kept me up dated on my vehicle repairs

Read at DealerRater

Prompt engagement started via text with Jareko. Even though it was late in day he didn’t hesitate to dive in and work with us, staying late to help us find the right vehicle and complete things that same evening. I got a fair trade in on my 2020 Traverse and a good price on my 2026 Acadia that had been a dealer loaner car I believe (had ~3000 miles on it). The finance person was informative, friendly and accepted our decisions with professionalism. Overall an efficient and quality transaction that I appreciated.

Dealership was great! No hassle, the buying experience was quick and simple. Definitely be back.

Read at DealerRater

Their line of communication is and has been for a long while. Using the A.I. system hasn't helped a lot. Left GMC Canyon for warranty work for several days , and got down the road a couple of miles and still had the same problem.This issue has gone on for over 3 years and I plan to purchase from lease but not to happy with the repair outcome.

Read at DealerRater

Got out a little faster this time and my windshield bottle was full this time unlike the time,Thank You Danny

Read at DealerRater

Melissa did an outstanding job. She answered every question I had, it made purchasing my new truck simple and easy.

Read at DealerRater