Great service! Tyrone Polk (Sales Consultant) is one of the best to ever do it.

A friend had sent a text to Eris on Thursday, August 13th and we set up an appointment for Friday, August 14 at 10:00 in the morning. I got there a few minutes early and Eris was there and ready to get started. We went to her office and talked about my wife’s interests and needs. I told her that I wanted to look at a three-row electric, a CT5 and XT5. We would be turning in my wife’s leased XT6. Eris listened attentively, took me to look at a Vistiq, and an XT5 on the showroom and then we ... Read More

Full review text opened.

Google - Aug 15, 2026

A friend had sent a text to Eris on Thursday, August 13th and we set up an appointment for Friday, August 14 at 10:00 in the morning. I got there a few minutes early and Eris was there and ready to get started. We went to her office and talked about my wife’s interests and needs. I told her that I wanted to look at a three-row electric, a CT5 and XT5. We would be turning in my wife’s leased XT6. Eris listened attentively, took me to look at a Vistiq, and an XT5 on the showroom and then we went out to the lot and she took me to an XT5 which I knew would be exactly what my wife wanted and needed. So we called her and she came in and we bought the XT5 on a two-year lease, looking forward to the re-tool that will come in late 27 for the XT5. From start to finish, Eris was exceptional and just the consummate professional. She listened, and got us in exactly the car that my wife wanted. We had been loyal customers at another dealership for the last 21 years. We feel that we have found our new sales rep and dealership. Eris made the whole experience an enjoyable and satisfying experience. My wife, Laura, is a loyal and devoted Cadillac owner and she was ecstatic with the experience.

One of the quickest and easiest experiences, I’ve had in car buying. Visit Cavender Grande Ford and ask for Jr Bobadilla, one of the best car salesmen I’ve dealt with. Took care of us until we walked out with our new truck. Thank you Jr and Cavender ford.

Cavender Cadillac sold me a 2026 Cadillac Lyriq in February of 2026. Since then the Air conditioning has broken twice and the semi autonomous system has failed twice. This Monday I’ll be dropping it off for the third time in 5 months. I am a U.S. Army Veteran and still serve in the reserves which because of their Veteran friendly nature is why I drove from Rockwall,TX to buy specifically from them. I gave them $7,500 down payment and was told Cavender would take care of me. When my car broke for the second time I called them because I have ... Read More

Full review text opened.

DealerRater - Aug 15, 2026

Cavender Cadillac sold me a 2026 Cadillac Lyriq in February of 2026. Since then the Air conditioning has broken twice and the semi autonomous system has failed twice. This Monday I’ll be dropping it off for the third time in 5 months. I am a U.S. Army Veteran and still serve in the reserves which because of their Veteran friendly nature is why I drove from Rockwall,TX to buy specifically from them. I gave them $7,500 down payment and was told Cavender would take care of me. When my car broke for the second time I called them because I have a lemon law situation they told me I have to work with GMC and they couldn’t or wouldn’t help. I offered to bring my car all the way back to them in San Antonio at my own cost so they could be the servicing dealership and assist me with a lemon law situation. They again turned that down and said I had to keep going to the local dealership which isn’t where I purchased the vehicle. I am now having to retain a lawyer because GMC denied the buy back and offered me the equivalent of $500 in GMC points as a settlement. This is the worst vehicle I have ever owned and the worst experience I have ever had. Pictured is vehicle failures and my 1 year old daughter after the vehicles air conditioning completely failed when she was in the car. Taken care matters until they drive off the lot and actually need the help instead of battling GMC as whole to do what is right.

Read at DealerRater

Today, after years of waiting, I finally got my dream car! Alex Sinokrot was incredibly helpful throughout the entire process and really understood exactly what we were looking for. Couldn’t be happier with the experience!

The service advisor was very knowledgeable about the recalls required to bring my F-150 up to all safety concerns. I appreciate how fast they got me in to start the work. It took a little longer then I expected, but I understand because of the amount that had to be completed. Thank you.

Great service! Tyrone Polk (Sales Consultant) is one of the best to ever do it.

A friend had sent a text to Eris on Thursday, August 13th and we set up an appointment for Friday, August 14 at 10:00 in the morning. I got there a few minutes early and Eris was there and ready to get started. We went to her office and talked about my wife’s interests and needs. I told her that I wanted to look at a three-row electric, a CT5 and XT5. We would be turning in my wife’s leased XT6. Eris listened attentively, took me to look at a Vistiq, and an XT5 on the showroom and then we ... Read More

Full review text opened.

Google - Aug 15, 2026

A friend had sent a text to Eris on Thursday, August 13th and we set up an appointment for Friday, August 14 at 10:00 in the morning. I got there a few minutes early and Eris was there and ready to get started. We went to her office and talked about my wife’s interests and needs. I told her that I wanted to look at a three-row electric, a CT5 and XT5. We would be turning in my wife’s leased XT6. Eris listened attentively, took me to look at a Vistiq, and an XT5 on the showroom and then we went out to the lot and she took me to an XT5 which I knew would be exactly what my wife wanted and needed. So we called her and she came in and we bought the XT5 on a two-year lease, looking forward to the re-tool that will come in late 27 for the XT5. From start to finish, Eris was exceptional and just the consummate professional. She listened, and got us in exactly the car that my wife wanted. We had been loyal customers at another dealership for the last 21 years. We feel that we have found our new sales rep and dealership. Eris made the whole experience an enjoyable and satisfying experience. My wife, Laura, is a loyal and devoted Cadillac owner and she was ecstatic with the experience.

One of the quickest and easiest experiences, I’ve had in car buying. Visit Cavender Grande Ford and ask for Jr Bobadilla, one of the best car salesmen I’ve dealt with. Took care of us until we walked out with our new truck. Thank you Jr and Cavender ford.

Cavender Cadillac sold me a 2026 Cadillac Lyriq in February of 2026. Since then the Air conditioning has broken twice and the semi autonomous system has failed twice. This Monday I’ll be dropping it off for the third time in 5 months. I am a U.S. Army Veteran and still serve in the reserves which because of their Veteran friendly nature is why I drove from Rockwall,TX to buy specifically from them. I gave them $7,500 down payment and was told Cavender would take care of me. When my car broke for the second time I called them because I have ... Read More

Full review text opened.

DealerRater - Aug 15, 2026

Cavender Cadillac sold me a 2026 Cadillac Lyriq in February of 2026. Since then the Air conditioning has broken twice and the semi autonomous system has failed twice. This Monday I’ll be dropping it off for the third time in 5 months. I am a U.S. Army Veteran and still serve in the reserves which because of their Veteran friendly nature is why I drove from Rockwall,TX to buy specifically from them. I gave them $7,500 down payment and was told Cavender would take care of me. When my car broke for the second time I called them because I have a lemon law situation they told me I have to work with GMC and they couldn’t or wouldn’t help. I offered to bring my car all the way back to them in San Antonio at my own cost so they could be the servicing dealership and assist me with a lemon law situation. They again turned that down and said I had to keep going to the local dealership which isn’t where I purchased the vehicle. I am now having to retain a lawyer because GMC denied the buy back and offered me the equivalent of $500 in GMC points as a settlement. This is the worst vehicle I have ever owned and the worst experience I have ever had. Pictured is vehicle failures and my 1 year old daughter after the vehicles air conditioning completely failed when she was in the car. Taken care matters until they drive off the lot and actually need the help instead of battling GMC as whole to do what is right.

Read at DealerRater

Today, after years of waiting, I finally got my dream car! Alex Sinokrot was incredibly helpful throughout the entire process and really understood exactly what we were looking for. Couldn’t be happier with the experience!

The service advisor was very knowledgeable about the recalls required to bring my F-150 up to all safety concerns. I appreciate how fast they got me in to start the work. It took a little longer then I expected, but I understand because of the amount that had to be completed. Thank you.

Great service! Tyrone Polk (Sales Consultant) is one of the best to ever do it.

A friend had sent a text to Eris on Thursday, August 13th and we set up an appointment for Friday, August 14 at 10:00 in the morning. I got there a few minutes early and Eris was there and ready to get started. We went to her office and talked about my wife’s interests and needs. I told her that I wanted to look at a three-row electric, a CT5 and XT5. We would be turning in my wife’s leased XT6. Eris listened attentively, took me to look at a Vistiq, and an XT5 on the showroom and then we ... Read More

Full review text opened.

Google - Aug 15, 2026

A friend had sent a text to Eris on Thursday, August 13th and we set up an appointment for Friday, August 14 at 10:00 in the morning. I got there a few minutes early and Eris was there and ready to get started. We went to her office and talked about my wife’s interests and needs. I told her that I wanted to look at a three-row electric, a CT5 and XT5. We would be turning in my wife’s leased XT6. Eris listened attentively, took me to look at a Vistiq, and an XT5 on the showroom and then we went out to the lot and she took me to an XT5 which I knew would be exactly what my wife wanted and needed. So we called her and she came in and we bought the XT5 on a two-year lease, looking forward to the re-tool that will come in late 27 for the XT5. From start to finish, Eris was exceptional and just the consummate professional. She listened, and got us in exactly the car that my wife wanted. We had been loyal customers at another dealership for the last 21 years. We feel that we have found our new sales rep and dealership. Eris made the whole experience an enjoyable and satisfying experience. My wife, Laura, is a loyal and devoted Cadillac owner and she was ecstatic with the experience.

One of the quickest and easiest experiences, I’ve had in car buying. Visit Cavender Grande Ford and ask for Jr Bobadilla, one of the best car salesmen I’ve dealt with. Took care of us until we walked out with our new truck. Thank you Jr and Cavender ford.

Cavender Cadillac sold me a 2026 Cadillac Lyriq in February of 2026. Since then the Air conditioning has broken twice and the semi autonomous system has failed twice. This Monday I’ll be dropping it off for the third time in 5 months. I am a U.S. Army Veteran and still serve in the reserves which because of their Veteran friendly nature is why I drove from Rockwall,TX to buy specifically from them. I gave them $7,500 down payment and was told Cavender would take care of me. When my car broke for the second time I called them because I have ... Read More

Full review text opened.

DealerRater - Aug 15, 2026

Cavender Cadillac sold me a 2026 Cadillac Lyriq in February of 2026. Since then the Air conditioning has broken twice and the semi autonomous system has failed twice. This Monday I’ll be dropping it off for the third time in 5 months. I am a U.S. Army Veteran and still serve in the reserves which because of their Veteran friendly nature is why I drove from Rockwall,TX to buy specifically from them. I gave them $7,500 down payment and was told Cavender would take care of me. When my car broke for the second time I called them because I have a lemon law situation they told me I have to work with GMC and they couldn’t or wouldn’t help. I offered to bring my car all the way back to them in San Antonio at my own cost so they could be the servicing dealership and assist me with a lemon law situation. They again turned that down and said I had to keep going to the local dealership which isn’t where I purchased the vehicle. I am now having to retain a lawyer because GMC denied the buy back and offered me the equivalent of $500 in GMC points as a settlement. This is the worst vehicle I have ever owned and the worst experience I have ever had. Pictured is vehicle failures and my 1 year old daughter after the vehicles air conditioning completely failed when she was in the car. Taken care matters until they drive off the lot and actually need the help instead of battling GMC as whole to do what is right.

Read at DealerRater

Today, after years of waiting, I finally got my dream car! Alex Sinokrot was incredibly helpful throughout the entire process and really understood exactly what we were looking for. Couldn’t be happier with the experience!

The service advisor was very knowledgeable about the recalls required to bring my F-150 up to all safety concerns. I appreciate how fast they got me in to start the work. It took a little longer then I expected, but I understand because of the amount that had to be completed. Thank you.

Great service! Tyrone Polk (Sales Consultant) is one of the best to ever do it.

A friend had sent a text to Eris on Thursday, August 13th and we set up an appointment for Friday, August 14 at 10:00 in the morning. I got there a few minutes early and Eris was there and ready to get started. We went to her office and talked about my wife’s interests and needs. I told her that I wanted to look at a three-row electric, a CT5 and XT5. We would be turning in my wife’s leased XT6. Eris listened attentively, took me to look at a Vistiq, and an XT5 on the showroom and then we ... Read More

Full review text opened.

Google - Aug 15, 2026

A friend had sent a text to Eris on Thursday, August 13th and we set up an appointment for Friday, August 14 at 10:00 in the morning. I got there a few minutes early and Eris was there and ready to get started. We went to her office and talked about my wife’s interests and needs. I told her that I wanted to look at a three-row electric, a CT5 and XT5. We would be turning in my wife’s leased XT6. Eris listened attentively, took me to look at a Vistiq, and an XT5 on the showroom and then we went out to the lot and she took me to an XT5 which I knew would be exactly what my wife wanted and needed. So we called her and she came in and we bought the XT5 on a two-year lease, looking forward to the re-tool that will come in late 27 for the XT5. From start to finish, Eris was exceptional and just the consummate professional. She listened, and got us in exactly the car that my wife wanted. We had been loyal customers at another dealership for the last 21 years. We feel that we have found our new sales rep and dealership. Eris made the whole experience an enjoyable and satisfying experience. My wife, Laura, is a loyal and devoted Cadillac owner and she was ecstatic with the experience.

One of the quickest and easiest experiences, I’ve had in car buying. Visit Cavender Grande Ford and ask for Jr Bobadilla, one of the best car salesmen I’ve dealt with. Took care of us until we walked out with our new truck. Thank you Jr and Cavender ford.

Cavender Cadillac sold me a 2026 Cadillac Lyriq in February of 2026. Since then the Air conditioning has broken twice and the semi autonomous system has failed twice. This Monday I’ll be dropping it off for the third time in 5 months. I am a U.S. Army Veteran and still serve in the reserves which because of their Veteran friendly nature is why I drove from Rockwall,TX to buy specifically from them. I gave them $7,500 down payment and was told Cavender would take care of me. When my car broke for the second time I called them because I have ... Read More

Full review text opened.

DealerRater - Aug 15, 2026

Cavender Cadillac sold me a 2026 Cadillac Lyriq in February of 2026. Since then the Air conditioning has broken twice and the semi autonomous system has failed twice. This Monday I’ll be dropping it off for the third time in 5 months. I am a U.S. Army Veteran and still serve in the reserves which because of their Veteran friendly nature is why I drove from Rockwall,TX to buy specifically from them. I gave them $7,500 down payment and was told Cavender would take care of me. When my car broke for the second time I called them because I have a lemon law situation they told me I have to work with GMC and they couldn’t or wouldn’t help. I offered to bring my car all the way back to them in San Antonio at my own cost so they could be the servicing dealership and assist me with a lemon law situation. They again turned that down and said I had to keep going to the local dealership which isn’t where I purchased the vehicle. I am now having to retain a lawyer because GMC denied the buy back and offered me the equivalent of $500 in GMC points as a settlement. This is the worst vehicle I have ever owned and the worst experience I have ever had. Pictured is vehicle failures and my 1 year old daughter after the vehicles air conditioning completely failed when she was in the car. Taken care matters until they drive off the lot and actually need the help instead of battling GMC as whole to do what is right.

Read at DealerRater

Today, after years of waiting, I finally got my dream car! Alex Sinokrot was incredibly helpful throughout the entire process and really understood exactly what we were looking for. Couldn’t be happier with the experience!

The service advisor was very knowledgeable about the recalls required to bring my F-150 up to all safety concerns. I appreciate how fast they got me in to start the work. It took a little longer then I expected, but I understand because of the amount that had to be completed. Thank you.

Great service! Tyrone Polk (Sales Consultant) is one of the best to ever do it.

A friend had sent a text to Eris on Thursday, August 13th and we set up an appointment for Friday, August 14 at 10:00 in the morning. I got there a few minutes early and Eris was there and ready to get started. We went to her office and talked about my wife’s interests and needs. I told her that I wanted to look at a three-row electric, a CT5 and XT5. We would be turning in my wife’s leased XT6. Eris listened attentively, took me to look at a Vistiq, and an XT5 on the showroom and then we ... Read More

Full review text opened.

Google - Aug 15, 2026

A friend had sent a text to Eris on Thursday, August 13th and we set up an appointment for Friday, August 14 at 10:00 in the morning. I got there a few minutes early and Eris was there and ready to get started. We went to her office and talked about my wife’s interests and needs. I told her that I wanted to look at a three-row electric, a CT5 and XT5. We would be turning in my wife’s leased XT6. Eris listened attentively, took me to look at a Vistiq, and an XT5 on the showroom and then we went out to the lot and she took me to an XT5 which I knew would be exactly what my wife wanted and needed. So we called her and she came in and we bought the XT5 on a two-year lease, looking forward to the re-tool that will come in late 27 for the XT5. From start to finish, Eris was exceptional and just the consummate professional. She listened, and got us in exactly the car that my wife wanted. We had been loyal customers at another dealership for the last 21 years. We feel that we have found our new sales rep and dealership. Eris made the whole experience an enjoyable and satisfying experience. My wife, Laura, is a loyal and devoted Cadillac owner and she was ecstatic with the experience.

One of the quickest and easiest experiences, I’ve had in car buying. Visit Cavender Grande Ford and ask for Jr Bobadilla, one of the best car salesmen I’ve dealt with. Took care of us until we walked out with our new truck. Thank you Jr and Cavender ford.

Cavender Cadillac sold me a 2026 Cadillac Lyriq in February of 2026. Since then the Air conditioning has broken twice and the semi autonomous system has failed twice. This Monday I’ll be dropping it off for the third time in 5 months. I am a U.S. Army Veteran and still serve in the reserves which because of their Veteran friendly nature is why I drove from Rockwall,TX to buy specifically from them. I gave them $7,500 down payment and was told Cavender would take care of me. When my car broke for the second time I called them because I have ... Read More

Full review text opened.

DealerRater - Aug 15, 2026

Cavender Cadillac sold me a 2026 Cadillac Lyriq in February of 2026. Since then the Air conditioning has broken twice and the semi autonomous system has failed twice. This Monday I’ll be dropping it off for the third time in 5 months. I am a U.S. Army Veteran and still serve in the reserves which because of their Veteran friendly nature is why I drove from Rockwall,TX to buy specifically from them. I gave them $7,500 down payment and was told Cavender would take care of me. When my car broke for the second time I called them because I have a lemon law situation they told me I have to work with GMC and they couldn’t or wouldn’t help. I offered to bring my car all the way back to them in San Antonio at my own cost so they could be the servicing dealership and assist me with a lemon law situation. They again turned that down and said I had to keep going to the local dealership which isn’t where I purchased the vehicle. I am now having to retain a lawyer because GMC denied the buy back and offered me the equivalent of $500 in GMC points as a settlement. This is the worst vehicle I have ever owned and the worst experience I have ever had. Pictured is vehicle failures and my 1 year old daughter after the vehicles air conditioning completely failed when she was in the car. Taken care matters until they drive off the lot and actually need the help instead of battling GMC as whole to do what is right.

Read at DealerRater

Today, after years of waiting, I finally got my dream car! Alex Sinokrot was incredibly helpful throughout the entire process and really understood exactly what we were looking for. Couldn’t be happier with the experience!

The service advisor was very knowledgeable about the recalls required to bring my F-150 up to all safety concerns. I appreciate how fast they got me in to start the work. It took a little longer then I expected, but I understand because of the amount that had to be completed. Thank you.

Great service! Tyrone Polk (Sales Consultant) is one of the best to ever do it.

A friend had sent a text to Eris on Thursday, August 13th and we set up an appointment for Friday, August 14 at 10:00 in the morning. I got there a few minutes early and Eris was there and ready to get started. We went to her office and talked about my wife’s interests and needs. I told her that I wanted to look at a three-row electric, a CT5 and XT5. We would be turning in my wife’s leased XT6. Eris listened attentively, took me to look at a Vistiq, and an XT5 on the showroom and then we ... Read More

Full review text opened.

Google - Aug 15, 2026

A friend had sent a text to Eris on Thursday, August 13th and we set up an appointment for Friday, August 14 at 10:00 in the morning. I got there a few minutes early and Eris was there and ready to get started. We went to her office and talked about my wife’s interests and needs. I told her that I wanted to look at a three-row electric, a CT5 and XT5. We would be turning in my wife’s leased XT6. Eris listened attentively, took me to look at a Vistiq, and an XT5 on the showroom and then we went out to the lot and she took me to an XT5 which I knew would be exactly what my wife wanted and needed. So we called her and she came in and we bought the XT5 on a two-year lease, looking forward to the re-tool that will come in late 27 for the XT5. From start to finish, Eris was exceptional and just the consummate professional. She listened, and got us in exactly the car that my wife wanted. We had been loyal customers at another dealership for the last 21 years. We feel that we have found our new sales rep and dealership. Eris made the whole experience an enjoyable and satisfying experience. My wife, Laura, is a loyal and devoted Cadillac owner and she was ecstatic with the experience.

One of the quickest and easiest experiences, I’ve had in car buying. Visit Cavender Grande Ford and ask for Jr Bobadilla, one of the best car salesmen I’ve dealt with. Took care of us until we walked out with our new truck. Thank you Jr and Cavender ford.

Cavender Cadillac sold me a 2026 Cadillac Lyriq in February of 2026. Since then the Air conditioning has broken twice and the semi autonomous system has failed twice. This Monday I’ll be dropping it off for the third time in 5 months. I am a U.S. Army Veteran and still serve in the reserves which because of their Veteran friendly nature is why I drove from Rockwall,TX to buy specifically from them. I gave them $7,500 down payment and was told Cavender would take care of me. When my car broke for the second time I called them because I have ... Read More

Full review text opened.

DealerRater - Aug 15, 2026

Cavender Cadillac sold me a 2026 Cadillac Lyriq in February of 2026. Since then the Air conditioning has broken twice and the semi autonomous system has failed twice. This Monday I’ll be dropping it off for the third time in 5 months. I am a U.S. Army Veteran and still serve in the reserves which because of their Veteran friendly nature is why I drove from Rockwall,TX to buy specifically from them. I gave them $7,500 down payment and was told Cavender would take care of me. When my car broke for the second time I called them because I have a lemon law situation they told me I have to work with GMC and they couldn’t or wouldn’t help. I offered to bring my car all the way back to them in San Antonio at my own cost so they could be the servicing dealership and assist me with a lemon law situation. They again turned that down and said I had to keep going to the local dealership which isn’t where I purchased the vehicle. I am now having to retain a lawyer because GMC denied the buy back and offered me the equivalent of $500 in GMC points as a settlement. This is the worst vehicle I have ever owned and the worst experience I have ever had. Pictured is vehicle failures and my 1 year old daughter after the vehicles air conditioning completely failed when she was in the car. Taken care matters until they drive off the lot and actually need the help instead of battling GMC as whole to do what is right.

Read at DealerRater

Today, after years of waiting, I finally got my dream car! Alex Sinokrot was incredibly helpful throughout the entire process and really understood exactly what we were looking for. Couldn’t be happier with the experience!

The service advisor was very knowledgeable about the recalls required to bring my F-150 up to all safety concerns. I appreciate how fast they got me in to start the work. It took a little longer then I expected, but I understand because of the amount that had to be completed. Thank you.

Great service! Tyrone Polk (Sales Consultant) is one of the best to ever do it.

A friend had sent a text to Eris on Thursday, August 13th and we set up an appointment for Friday, August 14 at 10:00 in the morning. I got there a few minutes early and Eris was there and ready to get started. We went to her office and talked about my wife’s interests and needs. I told her that I wanted to look at a three-row electric, a CT5 and XT5. We would be turning in my wife’s leased XT6. Eris listened attentively, took me to look at a Vistiq, and an XT5 on the showroom and then we ... Read More

Full review text opened.

Google - Aug 15, 2026

A friend had sent a text to Eris on Thursday, August 13th and we set up an appointment for Friday, August 14 at 10:00 in the morning. I got there a few minutes early and Eris was there and ready to get started. We went to her office and talked about my wife’s interests and needs. I told her that I wanted to look at a three-row electric, a CT5 and XT5. We would be turning in my wife’s leased XT6. Eris listened attentively, took me to look at a Vistiq, and an XT5 on the showroom and then we went out to the lot and she took me to an XT5 which I knew would be exactly what my wife wanted and needed. So we called her and she came in and we bought the XT5 on a two-year lease, looking forward to the re-tool that will come in late 27 for the XT5. From start to finish, Eris was exceptional and just the consummate professional. She listened, and got us in exactly the car that my wife wanted. We had been loyal customers at another dealership for the last 21 years. We feel that we have found our new sales rep and dealership. Eris made the whole experience an enjoyable and satisfying experience. My wife, Laura, is a loyal and devoted Cadillac owner and she was ecstatic with the experience.

One of the quickest and easiest experiences, I’ve had in car buying. Visit Cavender Grande Ford and ask for Jr Bobadilla, one of the best car salesmen I’ve dealt with. Took care of us until we walked out with our new truck. Thank you Jr and Cavender ford.

Cavender Cadillac sold me a 2026 Cadillac Lyriq in February of 2026. Since then the Air conditioning has broken twice and the semi autonomous system has failed twice. This Monday I’ll be dropping it off for the third time in 5 months. I am a U.S. Army Veteran and still serve in the reserves which because of their Veteran friendly nature is why I drove from Rockwall,TX to buy specifically from them. I gave them $7,500 down payment and was told Cavender would take care of me. When my car broke for the second time I called them because I have ... Read More

Full review text opened.

DealerRater - Aug 15, 2026

Cavender Cadillac sold me a 2026 Cadillac Lyriq in February of 2026. Since then the Air conditioning has broken twice and the semi autonomous system has failed twice. This Monday I’ll be dropping it off for the third time in 5 months. I am a U.S. Army Veteran and still serve in the reserves which because of their Veteran friendly nature is why I drove from Rockwall,TX to buy specifically from them. I gave them $7,500 down payment and was told Cavender would take care of me. When my car broke for the second time I called them because I have a lemon law situation they told me I have to work with GMC and they couldn’t or wouldn’t help. I offered to bring my car all the way back to them in San Antonio at my own cost so they could be the servicing dealership and assist me with a lemon law situation. They again turned that down and said I had to keep going to the local dealership which isn’t where I purchased the vehicle. I am now having to retain a lawyer because GMC denied the buy back and offered me the equivalent of $500 in GMC points as a settlement. This is the worst vehicle I have ever owned and the worst experience I have ever had. Pictured is vehicle failures and my 1 year old daughter after the vehicles air conditioning completely failed when she was in the car. Taken care matters until they drive off the lot and actually need the help instead of battling GMC as whole to do what is right.

Read at DealerRater

Today, after years of waiting, I finally got my dream car! Alex Sinokrot was incredibly helpful throughout the entire process and really understood exactly what we were looking for. Couldn’t be happier with the experience!

The service advisor was very knowledgeable about the recalls required to bring my F-150 up to all safety concerns. I appreciate how fast they got me in to start the work. It took a little longer then I expected, but I understand because of the amount that had to be completed. Thank you.