I had an outstanding experience purchasing my vehicle at Cavender Grande Ford! From beginning to end, the entire process was smooth, professional, and enjoyable. The staff was extremely friendly, knowledgeable, and respectful, going above and beyond to ensure I was completely satisfied with my purchase. If there is one person I would highly recommend asking for, it is Miguel Hernandez! He was extremely helpful, professional, and dedicated throughout the entire process. Miguel went above and beyond to make sure everything was taken care of efficiently and that my buying experience was as smooth and stress-free as possible. He made sure ... Read More

Full review text opened.

Google - Oct 28, 2026

I had an outstanding experience purchasing my vehicle at Cavender Grande Ford! From beginning to end, the entire process was smooth, professional, and enjoyable. The staff was extremely friendly, knowledgeable, and respectful, going above and beyond to ensure I was completely satisfied with my purchase. If there is one person I would highly recommend asking for, it is Miguel Hernandez! He was extremely helpful, professional, and dedicated throughout the entire process. Miguel went above and beyond to make sure everything was taken care of efficiently and that my buying experience was as smooth and stress-free as possible. He made sure everything was handled properly from start to finish, and I genuinely appreciated his hard work and dedication. If you’re planning on purchasing a vehicle at Cavender Grande Ford, Miguel is definitely the person to ask for! I couldn’t be happier with my new truck and the exceptional service I received. I would most certainly return to Cavender Grande Ford for any future vehicle purchases and would highly recommend this dealership to anyone looking for an excellent car-buying experience. A special thank you to Miguel and the entire team for making this such a wonderful and memorable experience. Definitely a 5-star experience all around!

Customer service all around except for receptionist, all back office workings and the infamous accounting dept are lacking greatly in abilities to perform their jobs and to do it with respect and understanding for the customer. Based on my overall experience, I would not come back here for my next Nissan. To which we did not.

Samuel was an amazing sales man! He got us a great deal and went out of his way to find us the car that fit us perfectly!

This was the best experience I have ever had when purchasing a vehicle. Val and David in financing were super amazing and made it so comfortable. Most people hate having to buy a car. I will tell you that CAVENDER Cadillac were AMAZING. They stayed after hours just to accommodate my purchase of my new CT4. I would highly recommend Val to help you on your purchase!!!!

had a great experience purchasing my vehicle! Zai was great to work with, and everything went smoothly from start to finish. The process was fast, easy, and stress-free. I really appreciate how quickly everything was handled and how smooth the entire experience was. Thank you, Zai, for making my vehicle-buying experience a great one! I would definitely recommend them to anyone looking to purchase a vehicle! 🚗❤️

I had a great experience at Cavender Buick in San Antonio working directly with Tyrone on a new Yukon. He made the entire process easy and low-pressure, with clear communication and professionalism from start to finish. They were competitive on both the price of the Yukon and the value of my trade, and I left feeling confident about both sides of the deal. I also appreciated how much they respected my time. I was able to get in and out of the dealership quickly without feeling rushed. I can’t say enough good things about Tyrone. If you’re looking ... Read More

Full review text opened.

Google - Oct 28, 2026

I had a great experience at Cavender Buick in San Antonio working directly with Tyrone on a new Yukon. He made the entire process easy and low-pressure, with clear communication and professionalism from start to finish. They were competitive on both the price of the Yukon and the value of my trade, and I left feeling confident about both sides of the deal. I also appreciated how much they respected my time. I was able to get in and out of the dealership quickly without feeling rushed. I can’t say enough good things about Tyrone. If you’re looking for a straightforward, positive car-buying experience, I highly recommend working with him.

Every one was very welcoming pleasent Mr. Virgens was eager to service my car and thoural. Let me know and told me what was to car and ehat i should plan the furter

Read at DealerRater

Logan was very helpful and knowledgeable in helping find my new vehicle. I would refer my family and friends to Cavender.

Read at DealerRater

My salesman Luciano went above and beyond to get me into my dream car with only $1000 down, unbelievable. Very professional sales manager who helped me get my extra warranty at an amazing rate. Overall I was head over heels with Cavender Nissan in Rockwall!

Read at DealerRater

$55,000 Spent. No Vehicle. No Answers. No Accountability. What should have been an exciting $55,000 vehicle purchase has turned into an absolute nightmare. After looking at approximately eight vehicles at other dealerships, we finally found the one we wanted here. We drove over an hour and a half to purchase it, only to discover serious electrical issues almost immediately after bringing it home. This isn’t just a radio problem. ALL audio, including important vehicle alerts and warning sounds, cuts in and out. We’ve also experienced random flashing lights, raising serious concerns about the vehicle’s electrical system and safety. The ... Read More

Full review text opened.

Google - Oct 27, 2026

$55,000 Spent. No Vehicle. No Answers. No Accountability. What should have been an exciting $55,000 vehicle purchase has turned into an absolute nightmare. After looking at approximately eight vehicles at other dealerships, we finally found the one we wanted here. We drove over an hour and a half to purchase it, only to discover serious electrical issues almost immediately after bringing it home. This isn’t just a radio problem. ALL audio, including important vehicle alerts and warning sounds, cuts in and out. We’ve also experienced random flashing lights, raising serious concerns about the vehicle’s electrical system and safety. The dealership has now had our vehicle for almost THREE WEEKS. No fix. No explanation. No estimated completion date. What’s even more unacceptable is the complete lack of communication. EVERY update we’ve received has been because WE had to call THEM. Not once have they proactively reached out with meaningful information. Their response? Essentially, “We have no updates.” They offered a loaner vehicle, but because we live over 90 minutes away, we requested that they bring it to us. That request has been ignored, leaving us without our newly purchased vehicle or meaningful transportation assistance. We spent $55,000, and the moment something went wrong, it felt like we stopped mattering. I also seriously question whether these issues existed before the sale. I can’t say the dealership knew about them, but the fact that they appeared almost immediately after purchase certainly raises questions. To the general manager and ownership: How is it acceptable for a customer to spend $55,000, go nearly three weeks without their vehicle, receive no proactive updates, and have to repeatedly chase your dealership for answers? Who is actually taking responsibility for making this right? Anyone can provide great customer service when they’re trying to make a sale. The real test is how you treat customers AFTER you’ve taken their money. This dealership has failed that test miserably. BUYERS BEWARE. Based on our experience, I cannot recommend this dealership. $55,000 later, and all we have to show for it is frustration, inconvenience, and regret.

I had an outstanding experience purchasing my vehicle at Cavender Grande Ford! From beginning to end, the entire process was smooth, professional, and enjoyable. The staff was extremely friendly, knowledgeable, and respectful, going above and beyond to ensure I was completely satisfied with my purchase. If there is one person I would highly recommend asking for, it is Miguel Hernandez! He was extremely helpful, professional, and dedicated throughout the entire process. Miguel went above and beyond to make sure everything was taken care of efficiently and that my buying experience was as smooth and stress-free as possible. He made sure ... Read More

Full review text opened.

Google - Oct 28, 2026

I had an outstanding experience purchasing my vehicle at Cavender Grande Ford! From beginning to end, the entire process was smooth, professional, and enjoyable. The staff was extremely friendly, knowledgeable, and respectful, going above and beyond to ensure I was completely satisfied with my purchase. If there is one person I would highly recommend asking for, it is Miguel Hernandez! He was extremely helpful, professional, and dedicated throughout the entire process. Miguel went above and beyond to make sure everything was taken care of efficiently and that my buying experience was as smooth and stress-free as possible. He made sure everything was handled properly from start to finish, and I genuinely appreciated his hard work and dedication. If you’re planning on purchasing a vehicle at Cavender Grande Ford, Miguel is definitely the person to ask for! I couldn’t be happier with my new truck and the exceptional service I received. I would most certainly return to Cavender Grande Ford for any future vehicle purchases and would highly recommend this dealership to anyone looking for an excellent car-buying experience. A special thank you to Miguel and the entire team for making this such a wonderful and memorable experience. Definitely a 5-star experience all around!

Customer service all around except for receptionist, all back office workings and the infamous accounting dept are lacking greatly in abilities to perform their jobs and to do it with respect and understanding for the customer. Based on my overall experience, I would not come back here for my next Nissan. To which we did not.

Samuel was an amazing sales man! He got us a great deal and went out of his way to find us the car that fit us perfectly!

This was the best experience I have ever had when purchasing a vehicle. Val and David in financing were super amazing and made it so comfortable. Most people hate having to buy a car. I will tell you that CAVENDER Cadillac were AMAZING. They stayed after hours just to accommodate my purchase of my new CT4. I would highly recommend Val to help you on your purchase!!!!

had a great experience purchasing my vehicle! Zai was great to work with, and everything went smoothly from start to finish. The process was fast, easy, and stress-free. I really appreciate how quickly everything was handled and how smooth the entire experience was. Thank you, Zai, for making my vehicle-buying experience a great one! I would definitely recommend them to anyone looking to purchase a vehicle! 🚗❤️

I had a great experience at Cavender Buick in San Antonio working directly with Tyrone on a new Yukon. He made the entire process easy and low-pressure, with clear communication and professionalism from start to finish. They were competitive on both the price of the Yukon and the value of my trade, and I left feeling confident about both sides of the deal. I also appreciated how much they respected my time. I was able to get in and out of the dealership quickly without feeling rushed. I can’t say enough good things about Tyrone. If you’re looking ... Read More

Full review text opened.

Google - Oct 28, 2026

I had a great experience at Cavender Buick in San Antonio working directly with Tyrone on a new Yukon. He made the entire process easy and low-pressure, with clear communication and professionalism from start to finish. They were competitive on both the price of the Yukon and the value of my trade, and I left feeling confident about both sides of the deal. I also appreciated how much they respected my time. I was able to get in and out of the dealership quickly without feeling rushed. I can’t say enough good things about Tyrone. If you’re looking for a straightforward, positive car-buying experience, I highly recommend working with him.

Every one was very welcoming pleasent Mr. Virgens was eager to service my car and thoural. Let me know and told me what was to car and ehat i should plan the furter

Read at DealerRater

Logan was very helpful and knowledgeable in helping find my new vehicle. I would refer my family and friends to Cavender.

Read at DealerRater

My salesman Luciano went above and beyond to get me into my dream car with only $1000 down, unbelievable. Very professional sales manager who helped me get my extra warranty at an amazing rate. Overall I was head over heels with Cavender Nissan in Rockwall!

Read at DealerRater

$55,000 Spent. No Vehicle. No Answers. No Accountability. What should have been an exciting $55,000 vehicle purchase has turned into an absolute nightmare. After looking at approximately eight vehicles at other dealerships, we finally found the one we wanted here. We drove over an hour and a half to purchase it, only to discover serious electrical issues almost immediately after bringing it home. This isn’t just a radio problem. ALL audio, including important vehicle alerts and warning sounds, cuts in and out. We’ve also experienced random flashing lights, raising serious concerns about the vehicle’s electrical system and safety. The ... Read More

Full review text opened.

Google - Oct 27, 2026

$55,000 Spent. No Vehicle. No Answers. No Accountability. What should have been an exciting $55,000 vehicle purchase has turned into an absolute nightmare. After looking at approximately eight vehicles at other dealerships, we finally found the one we wanted here. We drove over an hour and a half to purchase it, only to discover serious electrical issues almost immediately after bringing it home. This isn’t just a radio problem. ALL audio, including important vehicle alerts and warning sounds, cuts in and out. We’ve also experienced random flashing lights, raising serious concerns about the vehicle’s electrical system and safety. The dealership has now had our vehicle for almost THREE WEEKS. No fix. No explanation. No estimated completion date. What’s even more unacceptable is the complete lack of communication. EVERY update we’ve received has been because WE had to call THEM. Not once have they proactively reached out with meaningful information. Their response? Essentially, “We have no updates.” They offered a loaner vehicle, but because we live over 90 minutes away, we requested that they bring it to us. That request has been ignored, leaving us without our newly purchased vehicle or meaningful transportation assistance. We spent $55,000, and the moment something went wrong, it felt like we stopped mattering. I also seriously question whether these issues existed before the sale. I can’t say the dealership knew about them, but the fact that they appeared almost immediately after purchase certainly raises questions. To the general manager and ownership: How is it acceptable for a customer to spend $55,000, go nearly three weeks without their vehicle, receive no proactive updates, and have to repeatedly chase your dealership for answers? Who is actually taking responsibility for making this right? Anyone can provide great customer service when they’re trying to make a sale. The real test is how you treat customers AFTER you’ve taken their money. This dealership has failed that test miserably. BUYERS BEWARE. Based on our experience, I cannot recommend this dealership. $55,000 later, and all we have to show for it is frustration, inconvenience, and regret.

I had an outstanding experience purchasing my vehicle at Cavender Grande Ford! From beginning to end, the entire process was smooth, professional, and enjoyable. The staff was extremely friendly, knowledgeable, and respectful, going above and beyond to ensure I was completely satisfied with my purchase. If there is one person I would highly recommend asking for, it is Miguel Hernandez! He was extremely helpful, professional, and dedicated throughout the entire process. Miguel went above and beyond to make sure everything was taken care of efficiently and that my buying experience was as smooth and stress-free as possible. He made sure ... Read More

Full review text opened.

Google - Oct 28, 2026

I had an outstanding experience purchasing my vehicle at Cavender Grande Ford! From beginning to end, the entire process was smooth, professional, and enjoyable. The staff was extremely friendly, knowledgeable, and respectful, going above and beyond to ensure I was completely satisfied with my purchase. If there is one person I would highly recommend asking for, it is Miguel Hernandez! He was extremely helpful, professional, and dedicated throughout the entire process. Miguel went above and beyond to make sure everything was taken care of efficiently and that my buying experience was as smooth and stress-free as possible. He made sure everything was handled properly from start to finish, and I genuinely appreciated his hard work and dedication. If you’re planning on purchasing a vehicle at Cavender Grande Ford, Miguel is definitely the person to ask for! I couldn’t be happier with my new truck and the exceptional service I received. I would most certainly return to Cavender Grande Ford for any future vehicle purchases and would highly recommend this dealership to anyone looking for an excellent car-buying experience. A special thank you to Miguel and the entire team for making this such a wonderful and memorable experience. Definitely a 5-star experience all around!

Customer service all around except for receptionist, all back office workings and the infamous accounting dept are lacking greatly in abilities to perform their jobs and to do it with respect and understanding for the customer. Based on my overall experience, I would not come back here for my next Nissan. To which we did not.

Samuel was an amazing sales man! He got us a great deal and went out of his way to find us the car that fit us perfectly!

This was the best experience I have ever had when purchasing a vehicle. Val and David in financing were super amazing and made it so comfortable. Most people hate having to buy a car. I will tell you that CAVENDER Cadillac were AMAZING. They stayed after hours just to accommodate my purchase of my new CT4. I would highly recommend Val to help you on your purchase!!!!

had a great experience purchasing my vehicle! Zai was great to work with, and everything went smoothly from start to finish. The process was fast, easy, and stress-free. I really appreciate how quickly everything was handled and how smooth the entire experience was. Thank you, Zai, for making my vehicle-buying experience a great one! I would definitely recommend them to anyone looking to purchase a vehicle! 🚗❤️

I had a great experience at Cavender Buick in San Antonio working directly with Tyrone on a new Yukon. He made the entire process easy and low-pressure, with clear communication and professionalism from start to finish. They were competitive on both the price of the Yukon and the value of my trade, and I left feeling confident about both sides of the deal. I also appreciated how much they respected my time. I was able to get in and out of the dealership quickly without feeling rushed. I can’t say enough good things about Tyrone. If you’re looking ... Read More

Full review text opened.

Google - Oct 28, 2026

I had a great experience at Cavender Buick in San Antonio working directly with Tyrone on a new Yukon. He made the entire process easy and low-pressure, with clear communication and professionalism from start to finish. They were competitive on both the price of the Yukon and the value of my trade, and I left feeling confident about both sides of the deal. I also appreciated how much they respected my time. I was able to get in and out of the dealership quickly without feeling rushed. I can’t say enough good things about Tyrone. If you’re looking for a straightforward, positive car-buying experience, I highly recommend working with him.

Every one was very welcoming pleasent Mr. Virgens was eager to service my car and thoural. Let me know and told me what was to car and ehat i should plan the furter

Read at DealerRater

Logan was very helpful and knowledgeable in helping find my new vehicle. I would refer my family and friends to Cavender.

Read at DealerRater

My salesman Luciano went above and beyond to get me into my dream car with only $1000 down, unbelievable. Very professional sales manager who helped me get my extra warranty at an amazing rate. Overall I was head over heels with Cavender Nissan in Rockwall!

Read at DealerRater

$55,000 Spent. No Vehicle. No Answers. No Accountability. What should have been an exciting $55,000 vehicle purchase has turned into an absolute nightmare. After looking at approximately eight vehicles at other dealerships, we finally found the one we wanted here. We drove over an hour and a half to purchase it, only to discover serious electrical issues almost immediately after bringing it home. This isn’t just a radio problem. ALL audio, including important vehicle alerts and warning sounds, cuts in and out. We’ve also experienced random flashing lights, raising serious concerns about the vehicle’s electrical system and safety. The ... Read More

Full review text opened.

Google - Oct 27, 2026

$55,000 Spent. No Vehicle. No Answers. No Accountability. What should have been an exciting $55,000 vehicle purchase has turned into an absolute nightmare. After looking at approximately eight vehicles at other dealerships, we finally found the one we wanted here. We drove over an hour and a half to purchase it, only to discover serious electrical issues almost immediately after bringing it home. This isn’t just a radio problem. ALL audio, including important vehicle alerts and warning sounds, cuts in and out. We’ve also experienced random flashing lights, raising serious concerns about the vehicle’s electrical system and safety. The dealership has now had our vehicle for almost THREE WEEKS. No fix. No explanation. No estimated completion date. What’s even more unacceptable is the complete lack of communication. EVERY update we’ve received has been because WE had to call THEM. Not once have they proactively reached out with meaningful information. Their response? Essentially, “We have no updates.” They offered a loaner vehicle, but because we live over 90 minutes away, we requested that they bring it to us. That request has been ignored, leaving us without our newly purchased vehicle or meaningful transportation assistance. We spent $55,000, and the moment something went wrong, it felt like we stopped mattering. I also seriously question whether these issues existed before the sale. I can’t say the dealership knew about them, but the fact that they appeared almost immediately after purchase certainly raises questions. To the general manager and ownership: How is it acceptable for a customer to spend $55,000, go nearly three weeks without their vehicle, receive no proactive updates, and have to repeatedly chase your dealership for answers? Who is actually taking responsibility for making this right? Anyone can provide great customer service when they’re trying to make a sale. The real test is how you treat customers AFTER you’ve taken their money. This dealership has failed that test miserably. BUYERS BEWARE. Based on our experience, I cannot recommend this dealership. $55,000 later, and all we have to show for it is frustration, inconvenience, and regret.

I had an outstanding experience purchasing my vehicle at Cavender Grande Ford! From beginning to end, the entire process was smooth, professional, and enjoyable. The staff was extremely friendly, knowledgeable, and respectful, going above and beyond to ensure I was completely satisfied with my purchase. If there is one person I would highly recommend asking for, it is Miguel Hernandez! He was extremely helpful, professional, and dedicated throughout the entire process. Miguel went above and beyond to make sure everything was taken care of efficiently and that my buying experience was as smooth and stress-free as possible. He made sure ... Read More

Full review text opened.

Google - Oct 28, 2026

I had an outstanding experience purchasing my vehicle at Cavender Grande Ford! From beginning to end, the entire process was smooth, professional, and enjoyable. The staff was extremely friendly, knowledgeable, and respectful, going above and beyond to ensure I was completely satisfied with my purchase. If there is one person I would highly recommend asking for, it is Miguel Hernandez! He was extremely helpful, professional, and dedicated throughout the entire process. Miguel went above and beyond to make sure everything was taken care of efficiently and that my buying experience was as smooth and stress-free as possible. He made sure everything was handled properly from start to finish, and I genuinely appreciated his hard work and dedication. If you’re planning on purchasing a vehicle at Cavender Grande Ford, Miguel is definitely the person to ask for! I couldn’t be happier with my new truck and the exceptional service I received. I would most certainly return to Cavender Grande Ford for any future vehicle purchases and would highly recommend this dealership to anyone looking for an excellent car-buying experience. A special thank you to Miguel and the entire team for making this such a wonderful and memorable experience. Definitely a 5-star experience all around!

Customer service all around except for receptionist, all back office workings and the infamous accounting dept are lacking greatly in abilities to perform their jobs and to do it with respect and understanding for the customer. Based on my overall experience, I would not come back here for my next Nissan. To which we did not.

Samuel was an amazing sales man! He got us a great deal and went out of his way to find us the car that fit us perfectly!

This was the best experience I have ever had when purchasing a vehicle. Val and David in financing were super amazing and made it so comfortable. Most people hate having to buy a car. I will tell you that CAVENDER Cadillac were AMAZING. They stayed after hours just to accommodate my purchase of my new CT4. I would highly recommend Val to help you on your purchase!!!!

had a great experience purchasing my vehicle! Zai was great to work with, and everything went smoothly from start to finish. The process was fast, easy, and stress-free. I really appreciate how quickly everything was handled and how smooth the entire experience was. Thank you, Zai, for making my vehicle-buying experience a great one! I would definitely recommend them to anyone looking to purchase a vehicle! 🚗❤️

I had a great experience at Cavender Buick in San Antonio working directly with Tyrone on a new Yukon. He made the entire process easy and low-pressure, with clear communication and professionalism from start to finish. They were competitive on both the price of the Yukon and the value of my trade, and I left feeling confident about both sides of the deal. I also appreciated how much they respected my time. I was able to get in and out of the dealership quickly without feeling rushed. I can’t say enough good things about Tyrone. If you’re looking ... Read More

Full review text opened.

Google - Oct 28, 2026

I had a great experience at Cavender Buick in San Antonio working directly with Tyrone on a new Yukon. He made the entire process easy and low-pressure, with clear communication and professionalism from start to finish. They were competitive on both the price of the Yukon and the value of my trade, and I left feeling confident about both sides of the deal. I also appreciated how much they respected my time. I was able to get in and out of the dealership quickly without feeling rushed. I can’t say enough good things about Tyrone. If you’re looking for a straightforward, positive car-buying experience, I highly recommend working with him.

Every one was very welcoming pleasent Mr. Virgens was eager to service my car and thoural. Let me know and told me what was to car and ehat i should plan the furter

Read at DealerRater

Logan was very helpful and knowledgeable in helping find my new vehicle. I would refer my family and friends to Cavender.

Read at DealerRater

My salesman Luciano went above and beyond to get me into my dream car with only $1000 down, unbelievable. Very professional sales manager who helped me get my extra warranty at an amazing rate. Overall I was head over heels with Cavender Nissan in Rockwall!

Read at DealerRater

$55,000 Spent. No Vehicle. No Answers. No Accountability. What should have been an exciting $55,000 vehicle purchase has turned into an absolute nightmare. After looking at approximately eight vehicles at other dealerships, we finally found the one we wanted here. We drove over an hour and a half to purchase it, only to discover serious electrical issues almost immediately after bringing it home. This isn’t just a radio problem. ALL audio, including important vehicle alerts and warning sounds, cuts in and out. We’ve also experienced random flashing lights, raising serious concerns about the vehicle’s electrical system and safety. The ... Read More

Full review text opened.

Google - Oct 27, 2026

$55,000 Spent. No Vehicle. No Answers. No Accountability. What should have been an exciting $55,000 vehicle purchase has turned into an absolute nightmare. After looking at approximately eight vehicles at other dealerships, we finally found the one we wanted here. We drove over an hour and a half to purchase it, only to discover serious electrical issues almost immediately after bringing it home. This isn’t just a radio problem. ALL audio, including important vehicle alerts and warning sounds, cuts in and out. We’ve also experienced random flashing lights, raising serious concerns about the vehicle’s electrical system and safety. The dealership has now had our vehicle for almost THREE WEEKS. No fix. No explanation. No estimated completion date. What’s even more unacceptable is the complete lack of communication. EVERY update we’ve received has been because WE had to call THEM. Not once have they proactively reached out with meaningful information. Their response? Essentially, “We have no updates.” They offered a loaner vehicle, but because we live over 90 minutes away, we requested that they bring it to us. That request has been ignored, leaving us without our newly purchased vehicle or meaningful transportation assistance. We spent $55,000, and the moment something went wrong, it felt like we stopped mattering. I also seriously question whether these issues existed before the sale. I can’t say the dealership knew about them, but the fact that they appeared almost immediately after purchase certainly raises questions. To the general manager and ownership: How is it acceptable for a customer to spend $55,000, go nearly three weeks without their vehicle, receive no proactive updates, and have to repeatedly chase your dealership for answers? Who is actually taking responsibility for making this right? Anyone can provide great customer service when they’re trying to make a sale. The real test is how you treat customers AFTER you’ve taken their money. This dealership has failed that test miserably. BUYERS BEWARE. Based on our experience, I cannot recommend this dealership. $55,000 later, and all we have to show for it is frustration, inconvenience, and regret.

I had an outstanding experience purchasing my vehicle at Cavender Grande Ford! From beginning to end, the entire process was smooth, professional, and enjoyable. The staff was extremely friendly, knowledgeable, and respectful, going above and beyond to ensure I was completely satisfied with my purchase. If there is one person I would highly recommend asking for, it is Miguel Hernandez! He was extremely helpful, professional, and dedicated throughout the entire process. Miguel went above and beyond to make sure everything was taken care of efficiently and that my buying experience was as smooth and stress-free as possible. He made sure ... Read More

Full review text opened.

Google - Oct 28, 2026

I had an outstanding experience purchasing my vehicle at Cavender Grande Ford! From beginning to end, the entire process was smooth, professional, and enjoyable. The staff was extremely friendly, knowledgeable, and respectful, going above and beyond to ensure I was completely satisfied with my purchase. If there is one person I would highly recommend asking for, it is Miguel Hernandez! He was extremely helpful, professional, and dedicated throughout the entire process. Miguel went above and beyond to make sure everything was taken care of efficiently and that my buying experience was as smooth and stress-free as possible. He made sure everything was handled properly from start to finish, and I genuinely appreciated his hard work and dedication. If you’re planning on purchasing a vehicle at Cavender Grande Ford, Miguel is definitely the person to ask for! I couldn’t be happier with my new truck and the exceptional service I received. I would most certainly return to Cavender Grande Ford for any future vehicle purchases and would highly recommend this dealership to anyone looking for an excellent car-buying experience. A special thank you to Miguel and the entire team for making this such a wonderful and memorable experience. Definitely a 5-star experience all around!

Customer service all around except for receptionist, all back office workings and the infamous accounting dept are lacking greatly in abilities to perform their jobs and to do it with respect and understanding for the customer. Based on my overall experience, I would not come back here for my next Nissan. To which we did not.

Samuel was an amazing sales man! He got us a great deal and went out of his way to find us the car that fit us perfectly!

This was the best experience I have ever had when purchasing a vehicle. Val and David in financing were super amazing and made it so comfortable. Most people hate having to buy a car. I will tell you that CAVENDER Cadillac were AMAZING. They stayed after hours just to accommodate my purchase of my new CT4. I would highly recommend Val to help you on your purchase!!!!

had a great experience purchasing my vehicle! Zai was great to work with, and everything went smoothly from start to finish. The process was fast, easy, and stress-free. I really appreciate how quickly everything was handled and how smooth the entire experience was. Thank you, Zai, for making my vehicle-buying experience a great one! I would definitely recommend them to anyone looking to purchase a vehicle! 🚗❤️

I had a great experience at Cavender Buick in San Antonio working directly with Tyrone on a new Yukon. He made the entire process easy and low-pressure, with clear communication and professionalism from start to finish. They were competitive on both the price of the Yukon and the value of my trade, and I left feeling confident about both sides of the deal. I also appreciated how much they respected my time. I was able to get in and out of the dealership quickly without feeling rushed. I can’t say enough good things about Tyrone. If you’re looking ... Read More

Full review text opened.

Google - Oct 28, 2026

I had a great experience at Cavender Buick in San Antonio working directly with Tyrone on a new Yukon. He made the entire process easy and low-pressure, with clear communication and professionalism from start to finish. They were competitive on both the price of the Yukon and the value of my trade, and I left feeling confident about both sides of the deal. I also appreciated how much they respected my time. I was able to get in and out of the dealership quickly without feeling rushed. I can’t say enough good things about Tyrone. If you’re looking for a straightforward, positive car-buying experience, I highly recommend working with him.

Every one was very welcoming pleasent Mr. Virgens was eager to service my car and thoural. Let me know and told me what was to car and ehat i should plan the furter

Read at DealerRater

Logan was very helpful and knowledgeable in helping find my new vehicle. I would refer my family and friends to Cavender.

Read at DealerRater

My salesman Luciano went above and beyond to get me into my dream car with only $1000 down, unbelievable. Very professional sales manager who helped me get my extra warranty at an amazing rate. Overall I was head over heels with Cavender Nissan in Rockwall!

Read at DealerRater

$55,000 Spent. No Vehicle. No Answers. No Accountability. What should have been an exciting $55,000 vehicle purchase has turned into an absolute nightmare. After looking at approximately eight vehicles at other dealerships, we finally found the one we wanted here. We drove over an hour and a half to purchase it, only to discover serious electrical issues almost immediately after bringing it home. This isn’t just a radio problem. ALL audio, including important vehicle alerts and warning sounds, cuts in and out. We’ve also experienced random flashing lights, raising serious concerns about the vehicle’s electrical system and safety. The ... Read More

Full review text opened.

Google - Oct 27, 2026

$55,000 Spent. No Vehicle. No Answers. No Accountability. What should have been an exciting $55,000 vehicle purchase has turned into an absolute nightmare. After looking at approximately eight vehicles at other dealerships, we finally found the one we wanted here. We drove over an hour and a half to purchase it, only to discover serious electrical issues almost immediately after bringing it home. This isn’t just a radio problem. ALL audio, including important vehicle alerts and warning sounds, cuts in and out. We’ve also experienced random flashing lights, raising serious concerns about the vehicle’s electrical system and safety. The dealership has now had our vehicle for almost THREE WEEKS. No fix. No explanation. No estimated completion date. What’s even more unacceptable is the complete lack of communication. EVERY update we’ve received has been because WE had to call THEM. Not once have they proactively reached out with meaningful information. Their response? Essentially, “We have no updates.” They offered a loaner vehicle, but because we live over 90 minutes away, we requested that they bring it to us. That request has been ignored, leaving us without our newly purchased vehicle or meaningful transportation assistance. We spent $55,000, and the moment something went wrong, it felt like we stopped mattering. I also seriously question whether these issues existed before the sale. I can’t say the dealership knew about them, but the fact that they appeared almost immediately after purchase certainly raises questions. To the general manager and ownership: How is it acceptable for a customer to spend $55,000, go nearly three weeks without their vehicle, receive no proactive updates, and have to repeatedly chase your dealership for answers? Who is actually taking responsibility for making this right? Anyone can provide great customer service when they’re trying to make a sale. The real test is how you treat customers AFTER you’ve taken their money. This dealership has failed that test miserably. BUYERS BEWARE. Based on our experience, I cannot recommend this dealership. $55,000 later, and all we have to show for it is frustration, inconvenience, and regret.

I had an outstanding experience purchasing my vehicle at Cavender Grande Ford! From beginning to end, the entire process was smooth, professional, and enjoyable. The staff was extremely friendly, knowledgeable, and respectful, going above and beyond to ensure I was completely satisfied with my purchase. If there is one person I would highly recommend asking for, it is Miguel Hernandez! He was extremely helpful, professional, and dedicated throughout the entire process. Miguel went above and beyond to make sure everything was taken care of efficiently and that my buying experience was as smooth and stress-free as possible. He made sure ... Read More

Full review text opened.

Google - Oct 28, 2026

I had an outstanding experience purchasing my vehicle at Cavender Grande Ford! From beginning to end, the entire process was smooth, professional, and enjoyable. The staff was extremely friendly, knowledgeable, and respectful, going above and beyond to ensure I was completely satisfied with my purchase. If there is one person I would highly recommend asking for, it is Miguel Hernandez! He was extremely helpful, professional, and dedicated throughout the entire process. Miguel went above and beyond to make sure everything was taken care of efficiently and that my buying experience was as smooth and stress-free as possible. He made sure everything was handled properly from start to finish, and I genuinely appreciated his hard work and dedication. If you’re planning on purchasing a vehicle at Cavender Grande Ford, Miguel is definitely the person to ask for! I couldn’t be happier with my new truck and the exceptional service I received. I would most certainly return to Cavender Grande Ford for any future vehicle purchases and would highly recommend this dealership to anyone looking for an excellent car-buying experience. A special thank you to Miguel and the entire team for making this such a wonderful and memorable experience. Definitely a 5-star experience all around!

Customer service all around except for receptionist, all back office workings and the infamous accounting dept are lacking greatly in abilities to perform their jobs and to do it with respect and understanding for the customer. Based on my overall experience, I would not come back here for my next Nissan. To which we did not.

Samuel was an amazing sales man! He got us a great deal and went out of his way to find us the car that fit us perfectly!

This was the best experience I have ever had when purchasing a vehicle. Val and David in financing were super amazing and made it so comfortable. Most people hate having to buy a car. I will tell you that CAVENDER Cadillac were AMAZING. They stayed after hours just to accommodate my purchase of my new CT4. I would highly recommend Val to help you on your purchase!!!!

had a great experience purchasing my vehicle! Zai was great to work with, and everything went smoothly from start to finish. The process was fast, easy, and stress-free. I really appreciate how quickly everything was handled and how smooth the entire experience was. Thank you, Zai, for making my vehicle-buying experience a great one! I would definitely recommend them to anyone looking to purchase a vehicle! 🚗❤️

I had a great experience at Cavender Buick in San Antonio working directly with Tyrone on a new Yukon. He made the entire process easy and low-pressure, with clear communication and professionalism from start to finish. They were competitive on both the price of the Yukon and the value of my trade, and I left feeling confident about both sides of the deal. I also appreciated how much they respected my time. I was able to get in and out of the dealership quickly without feeling rushed. I can’t say enough good things about Tyrone. If you’re looking ... Read More

Full review text opened.

Google - Oct 28, 2026

I had a great experience at Cavender Buick in San Antonio working directly with Tyrone on a new Yukon. He made the entire process easy and low-pressure, with clear communication and professionalism from start to finish. They were competitive on both the price of the Yukon and the value of my trade, and I left feeling confident about both sides of the deal. I also appreciated how much they respected my time. I was able to get in and out of the dealership quickly without feeling rushed. I can’t say enough good things about Tyrone. If you’re looking for a straightforward, positive car-buying experience, I highly recommend working with him.

Every one was very welcoming pleasent Mr. Virgens was eager to service my car and thoural. Let me know and told me what was to car and ehat i should plan the furter

Read at DealerRater

Logan was very helpful and knowledgeable in helping find my new vehicle. I would refer my family and friends to Cavender.

Read at DealerRater

My salesman Luciano went above and beyond to get me into my dream car with only $1000 down, unbelievable. Very professional sales manager who helped me get my extra warranty at an amazing rate. Overall I was head over heels with Cavender Nissan in Rockwall!

Read at DealerRater

$55,000 Spent. No Vehicle. No Answers. No Accountability. What should have been an exciting $55,000 vehicle purchase has turned into an absolute nightmare. After looking at approximately eight vehicles at other dealerships, we finally found the one we wanted here. We drove over an hour and a half to purchase it, only to discover serious electrical issues almost immediately after bringing it home. This isn’t just a radio problem. ALL audio, including important vehicle alerts and warning sounds, cuts in and out. We’ve also experienced random flashing lights, raising serious concerns about the vehicle’s electrical system and safety. The ... Read More

Full review text opened.

Google - Oct 27, 2026

$55,000 Spent. No Vehicle. No Answers. No Accountability. What should have been an exciting $55,000 vehicle purchase has turned into an absolute nightmare. After looking at approximately eight vehicles at other dealerships, we finally found the one we wanted here. We drove over an hour and a half to purchase it, only to discover serious electrical issues almost immediately after bringing it home. This isn’t just a radio problem. ALL audio, including important vehicle alerts and warning sounds, cuts in and out. We’ve also experienced random flashing lights, raising serious concerns about the vehicle’s electrical system and safety. The dealership has now had our vehicle for almost THREE WEEKS. No fix. No explanation. No estimated completion date. What’s even more unacceptable is the complete lack of communication. EVERY update we’ve received has been because WE had to call THEM. Not once have they proactively reached out with meaningful information. Their response? Essentially, “We have no updates.” They offered a loaner vehicle, but because we live over 90 minutes away, we requested that they bring it to us. That request has been ignored, leaving us without our newly purchased vehicle or meaningful transportation assistance. We spent $55,000, and the moment something went wrong, it felt like we stopped mattering. I also seriously question whether these issues existed before the sale. I can’t say the dealership knew about them, but the fact that they appeared almost immediately after purchase certainly raises questions. To the general manager and ownership: How is it acceptable for a customer to spend $55,000, go nearly three weeks without their vehicle, receive no proactive updates, and have to repeatedly chase your dealership for answers? Who is actually taking responsibility for making this right? Anyone can provide great customer service when they’re trying to make a sale. The real test is how you treat customers AFTER you’ve taken their money. This dealership has failed that test miserably. BUYERS BEWARE. Based on our experience, I cannot recommend this dealership. $55,000 later, and all we have to show for it is frustration, inconvenience, and regret.

I had an outstanding experience purchasing my vehicle at Cavender Grande Ford! From beginning to end, the entire process was smooth, professional, and enjoyable. The staff was extremely friendly, knowledgeable, and respectful, going above and beyond to ensure I was completely satisfied with my purchase. If there is one person I would highly recommend asking for, it is Miguel Hernandez! He was extremely helpful, professional, and dedicated throughout the entire process. Miguel went above and beyond to make sure everything was taken care of efficiently and that my buying experience was as smooth and stress-free as possible. He made sure ... Read More

Full review text opened.

Google - Oct 28, 2026

I had an outstanding experience purchasing my vehicle at Cavender Grande Ford! From beginning to end, the entire process was smooth, professional, and enjoyable. The staff was extremely friendly, knowledgeable, and respectful, going above and beyond to ensure I was completely satisfied with my purchase. If there is one person I would highly recommend asking for, it is Miguel Hernandez! He was extremely helpful, professional, and dedicated throughout the entire process. Miguel went above and beyond to make sure everything was taken care of efficiently and that my buying experience was as smooth and stress-free as possible. He made sure everything was handled properly from start to finish, and I genuinely appreciated his hard work and dedication. If you’re planning on purchasing a vehicle at Cavender Grande Ford, Miguel is definitely the person to ask for! I couldn’t be happier with my new truck and the exceptional service I received. I would most certainly return to Cavender Grande Ford for any future vehicle purchases and would highly recommend this dealership to anyone looking for an excellent car-buying experience. A special thank you to Miguel and the entire team for making this such a wonderful and memorable experience. Definitely a 5-star experience all around!

Customer service all around except for receptionist, all back office workings and the infamous accounting dept are lacking greatly in abilities to perform their jobs and to do it with respect and understanding for the customer. Based on my overall experience, I would not come back here for my next Nissan. To which we did not.

Samuel was an amazing sales man! He got us a great deal and went out of his way to find us the car that fit us perfectly!

This was the best experience I have ever had when purchasing a vehicle. Val and David in financing were super amazing and made it so comfortable. Most people hate having to buy a car. I will tell you that CAVENDER Cadillac were AMAZING. They stayed after hours just to accommodate my purchase of my new CT4. I would highly recommend Val to help you on your purchase!!!!

had a great experience purchasing my vehicle! Zai was great to work with, and everything went smoothly from start to finish. The process was fast, easy, and stress-free. I really appreciate how quickly everything was handled and how smooth the entire experience was. Thank you, Zai, for making my vehicle-buying experience a great one! I would definitely recommend them to anyone looking to purchase a vehicle! 🚗❤️

I had a great experience at Cavender Buick in San Antonio working directly with Tyrone on a new Yukon. He made the entire process easy and low-pressure, with clear communication and professionalism from start to finish. They were competitive on both the price of the Yukon and the value of my trade, and I left feeling confident about both sides of the deal. I also appreciated how much they respected my time. I was able to get in and out of the dealership quickly without feeling rushed. I can’t say enough good things about Tyrone. If you’re looking ... Read More

Full review text opened.

Google - Oct 28, 2026

I had a great experience at Cavender Buick in San Antonio working directly with Tyrone on a new Yukon. He made the entire process easy and low-pressure, with clear communication and professionalism from start to finish. They were competitive on both the price of the Yukon and the value of my trade, and I left feeling confident about both sides of the deal. I also appreciated how much they respected my time. I was able to get in and out of the dealership quickly without feeling rushed. I can’t say enough good things about Tyrone. If you’re looking for a straightforward, positive car-buying experience, I highly recommend working with him.

Every one was very welcoming pleasent Mr. Virgens was eager to service my car and thoural. Let me know and told me what was to car and ehat i should plan the furter

Read at DealerRater

Logan was very helpful and knowledgeable in helping find my new vehicle. I would refer my family and friends to Cavender.

Read at DealerRater

My salesman Luciano went above and beyond to get me into my dream car with only $1000 down, unbelievable. Very professional sales manager who helped me get my extra warranty at an amazing rate. Overall I was head over heels with Cavender Nissan in Rockwall!

Read at DealerRater

$55,000 Spent. No Vehicle. No Answers. No Accountability. What should have been an exciting $55,000 vehicle purchase has turned into an absolute nightmare. After looking at approximately eight vehicles at other dealerships, we finally found the one we wanted here. We drove over an hour and a half to purchase it, only to discover serious electrical issues almost immediately after bringing it home. This isn’t just a radio problem. ALL audio, including important vehicle alerts and warning sounds, cuts in and out. We’ve also experienced random flashing lights, raising serious concerns about the vehicle’s electrical system and safety. The ... Read More

Full review text opened.

Google - Oct 27, 2026

$55,000 Spent. No Vehicle. No Answers. No Accountability. What should have been an exciting $55,000 vehicle purchase has turned into an absolute nightmare. After looking at approximately eight vehicles at other dealerships, we finally found the one we wanted here. We drove over an hour and a half to purchase it, only to discover serious electrical issues almost immediately after bringing it home. This isn’t just a radio problem. ALL audio, including important vehicle alerts and warning sounds, cuts in and out. We’ve also experienced random flashing lights, raising serious concerns about the vehicle’s electrical system and safety. The dealership has now had our vehicle for almost THREE WEEKS. No fix. No explanation. No estimated completion date. What’s even more unacceptable is the complete lack of communication. EVERY update we’ve received has been because WE had to call THEM. Not once have they proactively reached out with meaningful information. Their response? Essentially, “We have no updates.” They offered a loaner vehicle, but because we live over 90 minutes away, we requested that they bring it to us. That request has been ignored, leaving us without our newly purchased vehicle or meaningful transportation assistance. We spent $55,000, and the moment something went wrong, it felt like we stopped mattering. I also seriously question whether these issues existed before the sale. I can’t say the dealership knew about them, but the fact that they appeared almost immediately after purchase certainly raises questions. To the general manager and ownership: How is it acceptable for a customer to spend $55,000, go nearly three weeks without their vehicle, receive no proactive updates, and have to repeatedly chase your dealership for answers? Who is actually taking responsibility for making this right? Anyone can provide great customer service when they’re trying to make a sale. The real test is how you treat customers AFTER you’ve taken their money. This dealership has failed that test miserably. BUYERS BEWARE. Based on our experience, I cannot recommend this dealership. $55,000 later, and all we have to show for it is frustration, inconvenience, and regret.