Worst customer service i ever seen 😑

Great service! I highly recommend!!

Cavender Dealership sales person was professional in all aspects (for the first phone call to the delivery of the vehicle. I was only at the dealership for about 15 minutes, everything was done over the phone. I highly recommend Mr. Roberto (Rob) Vargas, for the purchase of your next vehicle at Cavender GMC West.

My wife bought a 2026 Envista and for about a month later the Check engine light came on she took it to the dealer and they told her that there was nothing wrong, that they just turned off the check engine light. After 3 weeks later the check engine light came on again. She took it to the same dealer, South San Antonio, Tx . the car it's been there for 2 weeks and finally she got a call from the dealer and David (service person) told my wife that they found the problem and they said that the problem was because my ... Read More

Full review text opened.

Google - Nov 2, 2026

My wife bought a 2026 Envista and for about a month later the Check engine light came on she took it to the dealer and they told her that there was nothing wrong, that they just turned off the check engine light. After 3 weeks later the check engine light came on again. She took it to the same dealer, South San Antonio, Tx . the car it's been there for 2 weeks and finally she got a call from the dealer and David (service person) told my wife that they found the problem and they said that the problem was because my wife pump ethanol fuel, and that's the reason. My wife always pump gas at Sam's Club , there is not an ethanol fuel at Sam's club, It is a lie! And now they are charging my wife to fix her vehicle $1,500.00 it's not fair. They don't want to cover that manufacturer issue

Finally found my dream truck and it was an easy and fun process.

Survive advisor worked to help get my car in and out in a timely manner. Kept me updated and made sure my car was good to go

Read at DealerRater

I absolutely had a wonderful experience at Cavendish. My sales lady was Carolina. I really appreciated her. Absolutely helped me figure out what car suited my needs. She was very patient, and I really like that they had such a wide selection To make sure that I walked out with the best and what I was happy with! I definitely recommend cavenders and especially Carolina to work with!!

I bought a vehicle from here back in April/May, paid in full. The customer service was outstanding, and they really helped me get the best deal, also had an extended warranty added on. I called this summer, because I still hadn't received the title, or information about the warranty. I was told to wait a little longer. So I called October 26 time got away from me, and I was put through to the finance department, no answer, so left a message. No call back, so I called again on October 31. No answer and left a voicemail. Have yet ... Read More

Full review text opened.

Google - Nov 1, 2026

I bought a vehicle from here back in April/May, paid in full. The customer service was outstanding, and they really helped me get the best deal, also had an extended warranty added on. I called this summer, because I still hadn't received the title, or information about the warranty. I was told to wait a little longer. So I called October 26 time got away from me, and I was put through to the finance department, no answer, so left a message. No call back, so I called again on October 31. No answer and left a voicemail. Have yet to receive a call back.

Not good, the price and the advertising is misleading. Now I have to submit formal rescinding request for the contract.

Worst customer service i ever seen 😑

Great service! I highly recommend!!

Cavender Dealership sales person was professional in all aspects (for the first phone call to the delivery of the vehicle. I was only at the dealership for about 15 minutes, everything was done over the phone. I highly recommend Mr. Roberto (Rob) Vargas, for the purchase of your next vehicle at Cavender GMC West.

My wife bought a 2026 Envista and for about a month later the Check engine light came on she took it to the dealer and they told her that there was nothing wrong, that they just turned off the check engine light. After 3 weeks later the check engine light came on again. She took it to the same dealer, South San Antonio, Tx . the car it's been there for 2 weeks and finally she got a call from the dealer and David (service person) told my wife that they found the problem and they said that the problem was because my ... Read More

Full review text opened.

Google - Nov 2, 2026

My wife bought a 2026 Envista and for about a month later the Check engine light came on she took it to the dealer and they told her that there was nothing wrong, that they just turned off the check engine light. After 3 weeks later the check engine light came on again. She took it to the same dealer, South San Antonio, Tx . the car it's been there for 2 weeks and finally she got a call from the dealer and David (service person) told my wife that they found the problem and they said that the problem was because my wife pump ethanol fuel, and that's the reason. My wife always pump gas at Sam's Club , there is not an ethanol fuel at Sam's club, It is a lie! And now they are charging my wife to fix her vehicle $1,500.00 it's not fair. They don't want to cover that manufacturer issue

Finally found my dream truck and it was an easy and fun process.

Survive advisor worked to help get my car in and out in a timely manner. Kept me updated and made sure my car was good to go

Read at DealerRater

I absolutely had a wonderful experience at Cavendish. My sales lady was Carolina. I really appreciated her. Absolutely helped me figure out what car suited my needs. She was very patient, and I really like that they had such a wide selection To make sure that I walked out with the best and what I was happy with! I definitely recommend cavenders and especially Carolina to work with!!

I bought a vehicle from here back in April/May, paid in full. The customer service was outstanding, and they really helped me get the best deal, also had an extended warranty added on. I called this summer, because I still hadn't received the title, or information about the warranty. I was told to wait a little longer. So I called October 26 time got away from me, and I was put through to the finance department, no answer, so left a message. No call back, so I called again on October 31. No answer and left a voicemail. Have yet ... Read More

Full review text opened.

Google - Nov 1, 2026

I bought a vehicle from here back in April/May, paid in full. The customer service was outstanding, and they really helped me get the best deal, also had an extended warranty added on. I called this summer, because I still hadn't received the title, or information about the warranty. I was told to wait a little longer. So I called October 26 time got away from me, and I was put through to the finance department, no answer, so left a message. No call back, so I called again on October 31. No answer and left a voicemail. Have yet to receive a call back.

Not good, the price and the advertising is misleading. Now I have to submit formal rescinding request for the contract.

Worst customer service i ever seen 😑

Great service! I highly recommend!!

Cavender Dealership sales person was professional in all aspects (for the first phone call to the delivery of the vehicle. I was only at the dealership for about 15 minutes, everything was done over the phone. I highly recommend Mr. Roberto (Rob) Vargas, for the purchase of your next vehicle at Cavender GMC West.

My wife bought a 2026 Envista and for about a month later the Check engine light came on she took it to the dealer and they told her that there was nothing wrong, that they just turned off the check engine light. After 3 weeks later the check engine light came on again. She took it to the same dealer, South San Antonio, Tx . the car it's been there for 2 weeks and finally she got a call from the dealer and David (service person) told my wife that they found the problem and they said that the problem was because my ... Read More

Full review text opened.

Google - Nov 2, 2026

My wife bought a 2026 Envista and for about a month later the Check engine light came on she took it to the dealer and they told her that there was nothing wrong, that they just turned off the check engine light. After 3 weeks later the check engine light came on again. She took it to the same dealer, South San Antonio, Tx . the car it's been there for 2 weeks and finally she got a call from the dealer and David (service person) told my wife that they found the problem and they said that the problem was because my wife pump ethanol fuel, and that's the reason. My wife always pump gas at Sam's Club , there is not an ethanol fuel at Sam's club, It is a lie! And now they are charging my wife to fix her vehicle $1,500.00 it's not fair. They don't want to cover that manufacturer issue

Finally found my dream truck and it was an easy and fun process.

Survive advisor worked to help get my car in and out in a timely manner. Kept me updated and made sure my car was good to go

Read at DealerRater

I absolutely had a wonderful experience at Cavendish. My sales lady was Carolina. I really appreciated her. Absolutely helped me figure out what car suited my needs. She was very patient, and I really like that they had such a wide selection To make sure that I walked out with the best and what I was happy with! I definitely recommend cavenders and especially Carolina to work with!!

I bought a vehicle from here back in April/May, paid in full. The customer service was outstanding, and they really helped me get the best deal, also had an extended warranty added on. I called this summer, because I still hadn't received the title, or information about the warranty. I was told to wait a little longer. So I called October 26 time got away from me, and I was put through to the finance department, no answer, so left a message. No call back, so I called again on October 31. No answer and left a voicemail. Have yet ... Read More

Full review text opened.

Google - Nov 1, 2026

I bought a vehicle from here back in April/May, paid in full. The customer service was outstanding, and they really helped me get the best deal, also had an extended warranty added on. I called this summer, because I still hadn't received the title, or information about the warranty. I was told to wait a little longer. So I called October 26 time got away from me, and I was put through to the finance department, no answer, so left a message. No call back, so I called again on October 31. No answer and left a voicemail. Have yet to receive a call back.

Not good, the price and the advertising is misleading. Now I have to submit formal rescinding request for the contract.

Worst customer service i ever seen 😑

Great service! I highly recommend!!

Cavender Dealership sales person was professional in all aspects (for the first phone call to the delivery of the vehicle. I was only at the dealership for about 15 minutes, everything was done over the phone. I highly recommend Mr. Roberto (Rob) Vargas, for the purchase of your next vehicle at Cavender GMC West.

My wife bought a 2026 Envista and for about a month later the Check engine light came on she took it to the dealer and they told her that there was nothing wrong, that they just turned off the check engine light. After 3 weeks later the check engine light came on again. She took it to the same dealer, South San Antonio, Tx . the car it's been there for 2 weeks and finally she got a call from the dealer and David (service person) told my wife that they found the problem and they said that the problem was because my ... Read More

Full review text opened.

Google - Nov 2, 2026

My wife bought a 2026 Envista and for about a month later the Check engine light came on she took it to the dealer and they told her that there was nothing wrong, that they just turned off the check engine light. After 3 weeks later the check engine light came on again. She took it to the same dealer, South San Antonio, Tx . the car it's been there for 2 weeks and finally she got a call from the dealer and David (service person) told my wife that they found the problem and they said that the problem was because my wife pump ethanol fuel, and that's the reason. My wife always pump gas at Sam's Club , there is not an ethanol fuel at Sam's club, It is a lie! And now they are charging my wife to fix her vehicle $1,500.00 it's not fair. They don't want to cover that manufacturer issue

Finally found my dream truck and it was an easy and fun process.

Survive advisor worked to help get my car in and out in a timely manner. Kept me updated and made sure my car was good to go

Read at DealerRater

I absolutely had a wonderful experience at Cavendish. My sales lady was Carolina. I really appreciated her. Absolutely helped me figure out what car suited my needs. She was very patient, and I really like that they had such a wide selection To make sure that I walked out with the best and what I was happy with! I definitely recommend cavenders and especially Carolina to work with!!

I bought a vehicle from here back in April/May, paid in full. The customer service was outstanding, and they really helped me get the best deal, also had an extended warranty added on. I called this summer, because I still hadn't received the title, or information about the warranty. I was told to wait a little longer. So I called October 26 time got away from me, and I was put through to the finance department, no answer, so left a message. No call back, so I called again on October 31. No answer and left a voicemail. Have yet ... Read More

Full review text opened.

Google - Nov 1, 2026

I bought a vehicle from here back in April/May, paid in full. The customer service was outstanding, and they really helped me get the best deal, also had an extended warranty added on. I called this summer, because I still hadn't received the title, or information about the warranty. I was told to wait a little longer. So I called October 26 time got away from me, and I was put through to the finance department, no answer, so left a message. No call back, so I called again on October 31. No answer and left a voicemail. Have yet to receive a call back.

Not good, the price and the advertising is misleading. Now I have to submit formal rescinding request for the contract.

Worst customer service i ever seen 😑

Great service! I highly recommend!!

Cavender Dealership sales person was professional in all aspects (for the first phone call to the delivery of the vehicle. I was only at the dealership for about 15 minutes, everything was done over the phone. I highly recommend Mr. Roberto (Rob) Vargas, for the purchase of your next vehicle at Cavender GMC West.

My wife bought a 2026 Envista and for about a month later the Check engine light came on she took it to the dealer and they told her that there was nothing wrong, that they just turned off the check engine light. After 3 weeks later the check engine light came on again. She took it to the same dealer, South San Antonio, Tx . the car it's been there for 2 weeks and finally she got a call from the dealer and David (service person) told my wife that they found the problem and they said that the problem was because my ... Read More

Full review text opened.

Google - Nov 2, 2026

My wife bought a 2026 Envista and for about a month later the Check engine light came on she took it to the dealer and they told her that there was nothing wrong, that they just turned off the check engine light. After 3 weeks later the check engine light came on again. She took it to the same dealer, South San Antonio, Tx . the car it's been there for 2 weeks and finally she got a call from the dealer and David (service person) told my wife that they found the problem and they said that the problem was because my wife pump ethanol fuel, and that's the reason. My wife always pump gas at Sam's Club , there is not an ethanol fuel at Sam's club, It is a lie! And now they are charging my wife to fix her vehicle $1,500.00 it's not fair. They don't want to cover that manufacturer issue

Finally found my dream truck and it was an easy and fun process.

Survive advisor worked to help get my car in and out in a timely manner. Kept me updated and made sure my car was good to go

Read at DealerRater

I absolutely had a wonderful experience at Cavendish. My sales lady was Carolina. I really appreciated her. Absolutely helped me figure out what car suited my needs. She was very patient, and I really like that they had such a wide selection To make sure that I walked out with the best and what I was happy with! I definitely recommend cavenders and especially Carolina to work with!!

I bought a vehicle from here back in April/May, paid in full. The customer service was outstanding, and they really helped me get the best deal, also had an extended warranty added on. I called this summer, because I still hadn't received the title, or information about the warranty. I was told to wait a little longer. So I called October 26 time got away from me, and I was put through to the finance department, no answer, so left a message. No call back, so I called again on October 31. No answer and left a voicemail. Have yet ... Read More

Full review text opened.

Google - Nov 1, 2026

I bought a vehicle from here back in April/May, paid in full. The customer service was outstanding, and they really helped me get the best deal, also had an extended warranty added on. I called this summer, because I still hadn't received the title, or information about the warranty. I was told to wait a little longer. So I called October 26 time got away from me, and I was put through to the finance department, no answer, so left a message. No call back, so I called again on October 31. No answer and left a voicemail. Have yet to receive a call back.

Not good, the price and the advertising is misleading. Now I have to submit formal rescinding request for the contract.

Worst customer service i ever seen 😑

Great service! I highly recommend!!

Cavender Dealership sales person was professional in all aspects (for the first phone call to the delivery of the vehicle. I was only at the dealership for about 15 minutes, everything was done over the phone. I highly recommend Mr. Roberto (Rob) Vargas, for the purchase of your next vehicle at Cavender GMC West.

My wife bought a 2026 Envista and for about a month later the Check engine light came on she took it to the dealer and they told her that there was nothing wrong, that they just turned off the check engine light. After 3 weeks later the check engine light came on again. She took it to the same dealer, South San Antonio, Tx . the car it's been there for 2 weeks and finally she got a call from the dealer and David (service person) told my wife that they found the problem and they said that the problem was because my ... Read More

Full review text opened.

Google - Nov 2, 2026

My wife bought a 2026 Envista and for about a month later the Check engine light came on she took it to the dealer and they told her that there was nothing wrong, that they just turned off the check engine light. After 3 weeks later the check engine light came on again. She took it to the same dealer, South San Antonio, Tx . the car it's been there for 2 weeks and finally she got a call from the dealer and David (service person) told my wife that they found the problem and they said that the problem was because my wife pump ethanol fuel, and that's the reason. My wife always pump gas at Sam's Club , there is not an ethanol fuel at Sam's club, It is a lie! And now they are charging my wife to fix her vehicle $1,500.00 it's not fair. They don't want to cover that manufacturer issue

Finally found my dream truck and it was an easy and fun process.

Survive advisor worked to help get my car in and out in a timely manner. Kept me updated and made sure my car was good to go

Read at DealerRater

I absolutely had a wonderful experience at Cavendish. My sales lady was Carolina. I really appreciated her. Absolutely helped me figure out what car suited my needs. She was very patient, and I really like that they had such a wide selection To make sure that I walked out with the best and what I was happy with! I definitely recommend cavenders and especially Carolina to work with!!

I bought a vehicle from here back in April/May, paid in full. The customer service was outstanding, and they really helped me get the best deal, also had an extended warranty added on. I called this summer, because I still hadn't received the title, or information about the warranty. I was told to wait a little longer. So I called October 26 time got away from me, and I was put through to the finance department, no answer, so left a message. No call back, so I called again on October 31. No answer and left a voicemail. Have yet ... Read More

Full review text opened.

Google - Nov 1, 2026

I bought a vehicle from here back in April/May, paid in full. The customer service was outstanding, and they really helped me get the best deal, also had an extended warranty added on. I called this summer, because I still hadn't received the title, or information about the warranty. I was told to wait a little longer. So I called October 26 time got away from me, and I was put through to the finance department, no answer, so left a message. No call back, so I called again on October 31. No answer and left a voicemail. Have yet to receive a call back.

Not good, the price and the advertising is misleading. Now I have to submit formal rescinding request for the contract.

Worst customer service i ever seen 😑

Great service! I highly recommend!!

Cavender Dealership sales person was professional in all aspects (for the first phone call to the delivery of the vehicle. I was only at the dealership for about 15 minutes, everything was done over the phone. I highly recommend Mr. Roberto (Rob) Vargas, for the purchase of your next vehicle at Cavender GMC West.

My wife bought a 2026 Envista and for about a month later the Check engine light came on she took it to the dealer and they told her that there was nothing wrong, that they just turned off the check engine light. After 3 weeks later the check engine light came on again. She took it to the same dealer, South San Antonio, Tx . the car it's been there for 2 weeks and finally she got a call from the dealer and David (service person) told my wife that they found the problem and they said that the problem was because my ... Read More

Full review text opened.

Google - Nov 2, 2026

My wife bought a 2026 Envista and for about a month later the Check engine light came on she took it to the dealer and they told her that there was nothing wrong, that they just turned off the check engine light. After 3 weeks later the check engine light came on again. She took it to the same dealer, South San Antonio, Tx . the car it's been there for 2 weeks and finally she got a call from the dealer and David (service person) told my wife that they found the problem and they said that the problem was because my wife pump ethanol fuel, and that's the reason. My wife always pump gas at Sam's Club , there is not an ethanol fuel at Sam's club, It is a lie! And now they are charging my wife to fix her vehicle $1,500.00 it's not fair. They don't want to cover that manufacturer issue

Finally found my dream truck and it was an easy and fun process.

Survive advisor worked to help get my car in and out in a timely manner. Kept me updated and made sure my car was good to go

Read at DealerRater

I absolutely had a wonderful experience at Cavendish. My sales lady was Carolina. I really appreciated her. Absolutely helped me figure out what car suited my needs. She was very patient, and I really like that they had such a wide selection To make sure that I walked out with the best and what I was happy with! I definitely recommend cavenders and especially Carolina to work with!!

I bought a vehicle from here back in April/May, paid in full. The customer service was outstanding, and they really helped me get the best deal, also had an extended warranty added on. I called this summer, because I still hadn't received the title, or information about the warranty. I was told to wait a little longer. So I called October 26 time got away from me, and I was put through to the finance department, no answer, so left a message. No call back, so I called again on October 31. No answer and left a voicemail. Have yet ... Read More

Full review text opened.

Google - Nov 1, 2026

I bought a vehicle from here back in April/May, paid in full. The customer service was outstanding, and they really helped me get the best deal, also had an extended warranty added on. I called this summer, because I still hadn't received the title, or information about the warranty. I was told to wait a little longer. So I called October 26 time got away from me, and I was put through to the finance department, no answer, so left a message. No call back, so I called again on October 31. No answer and left a voicemail. Have yet to receive a call back.

Not good, the price and the advertising is misleading. Now I have to submit formal rescinding request for the contract.