We had our RV in for oil change and an issue with The hazard lights. It took longer than what we expected, and we weren’t the best and patient customers, but Matt and the service manager remain professional and dealt with us until the job was completed. Customer service was outstanding. and I will be bringing my RV back there for servicing in the future

Cavender Grande Ford has excellent service definitely recommend this dealership to all Ford customers out there.

The advisor and personnel did an excellent job at diagnosing my car problems and gave me recommendations on what I needed to get done. They were very fair and honest.

Read at DealerRater

This dealership was great! I showed up. Krista and William were very helpful and I was out in less than three houra in my new truck!

I bought my car at Cavender Cadillac and the finance office pushed multiple upsell packages on me. When I declined the first package, it took about an hour before I was called back to sign papers. After the purchase I found add-ons I had not agreed to and cancelled two in writing in September 2026 — a $915 GAP waiver and an $839 oil-change program, with refunds to go to my loan. Since then I have received no written confirmation that either cancellation is actually in process, and my follow-ups have gone unanswered. I am still paying interest on $1,754 in add-ons I cancelled over ... Read More

Full review text opened.

Google - Oct 26, 2026

I bought my car at Cavender Cadillac and the finance office pushed multiple upsell packages on me. When I declined the first package, it took about an hour before I was called back to sign papers. After the purchase I found add-ons I had not agreed to and cancelled two in writing in September 2026 — a $915 GAP waiver and an $839 oil-change program, with refunds to go to my loan. Since then I have received no written confirmation that either cancellation is actually in process, and my follow-ups have gone unanswered. I am still paying interest on $1,754 in add-ons I cancelled over a month ago. Buyers should read every line in finance and get any cancellation promise in writing before leaving.

From front desk receptionist to finance, everything was smooth and made my experience easy!! Krista my sales person also made sure I had everything I needed!! I will definitely recommend this dealership to friends and family!

When I made appointment, I was quoted one price. Once I arrived at dealership, the service rep tried to tell me it was more and thar I had been misquoted. I then went online and found a coupon and he still tried to tell me it wasnt applicable (stated it was only for Nissans and not for Infiniti cars. I had to argue that website did not state it was only for specific makes. He finally agreed to honor it, but had I not been adamant, I would have been overcharged. Simple oil change took 2 hours, even with appointment. At ... Read More

Full review text opened.

DealerRater - Oct 26, 2026

When I made appointment, I was quoted one price. Once I arrived at dealership, the service rep tried to tell me it was more and thar I had been misquoted. I then went online and found a coupon and he still tried to tell me it wasnt applicable (stated it was only for Nissans and not for Infiniti cars. I had to argue that website did not state it was only for specific makes. He finally agreed to honor it, but had I not been adamant, I would have been overcharged. Simple oil change took 2 hours, even with appointment. At some point I went to ask how much longer, and realized my car was already sitting there ready. He stated he still needed to finish paperwork, which would be another 15 minutes. Delay felt intentional since I had argued with him about price.

Read at DealerRater

I recommend this dealer I been a customer since they open but specially recommended the service department, they have a wonderful service experience specially JOSEPH GARZA help me in everything and keeps me track with everything that was going on, on my vehicle since I work with him is being a great service experience

Read at DealerRater

My service agent Pete H. was excellent. He has been my service agent for years and I followed him when he changed dealerships some years back.

Read at DealerRater

We had our RV in for oil change and an issue with The hazard lights. It took longer than what we expected, and we weren’t the best and patient customers, but Matt and the service manager remain professional and dealt with us until the job was completed. Customer service was outstanding. and I will be bringing my RV back there for servicing in the future

Cavender Grande Ford has excellent service definitely recommend this dealership to all Ford customers out there.

The advisor and personnel did an excellent job at diagnosing my car problems and gave me recommendations on what I needed to get done. They were very fair and honest.

Read at DealerRater

This dealership was great! I showed up. Krista and William were very helpful and I was out in less than three houra in my new truck!

I bought my car at Cavender Cadillac and the finance office pushed multiple upsell packages on me. When I declined the first package, it took about an hour before I was called back to sign papers. After the purchase I found add-ons I had not agreed to and cancelled two in writing in September 2026 — a $915 GAP waiver and an $839 oil-change program, with refunds to go to my loan. Since then I have received no written confirmation that either cancellation is actually in process, and my follow-ups have gone unanswered. I am still paying interest on $1,754 in add-ons I cancelled over ... Read More

Full review text opened.

Google - Oct 26, 2026

I bought my car at Cavender Cadillac and the finance office pushed multiple upsell packages on me. When I declined the first package, it took about an hour before I was called back to sign papers. After the purchase I found add-ons I had not agreed to and cancelled two in writing in September 2026 — a $915 GAP waiver and an $839 oil-change program, with refunds to go to my loan. Since then I have received no written confirmation that either cancellation is actually in process, and my follow-ups have gone unanswered. I am still paying interest on $1,754 in add-ons I cancelled over a month ago. Buyers should read every line in finance and get any cancellation promise in writing before leaving.

From front desk receptionist to finance, everything was smooth and made my experience easy!! Krista my sales person also made sure I had everything I needed!! I will definitely recommend this dealership to friends and family!

When I made appointment, I was quoted one price. Once I arrived at dealership, the service rep tried to tell me it was more and thar I had been misquoted. I then went online and found a coupon and he still tried to tell me it wasnt applicable (stated it was only for Nissans and not for Infiniti cars. I had to argue that website did not state it was only for specific makes. He finally agreed to honor it, but had I not been adamant, I would have been overcharged. Simple oil change took 2 hours, even with appointment. At ... Read More

Full review text opened.

DealerRater - Oct 26, 2026

When I made appointment, I was quoted one price. Once I arrived at dealership, the service rep tried to tell me it was more and thar I had been misquoted. I then went online and found a coupon and he still tried to tell me it wasnt applicable (stated it was only for Nissans and not for Infiniti cars. I had to argue that website did not state it was only for specific makes. He finally agreed to honor it, but had I not been adamant, I would have been overcharged. Simple oil change took 2 hours, even with appointment. At some point I went to ask how much longer, and realized my car was already sitting there ready. He stated he still needed to finish paperwork, which would be another 15 minutes. Delay felt intentional since I had argued with him about price.

Read at DealerRater

I recommend this dealer I been a customer since they open but specially recommended the service department, they have a wonderful service experience specially JOSEPH GARZA help me in everything and keeps me track with everything that was going on, on my vehicle since I work with him is being a great service experience

Read at DealerRater

My service agent Pete H. was excellent. He has been my service agent for years and I followed him when he changed dealerships some years back.

Read at DealerRater

We had our RV in for oil change and an issue with The hazard lights. It took longer than what we expected, and we weren’t the best and patient customers, but Matt and the service manager remain professional and dealt with us until the job was completed. Customer service was outstanding. and I will be bringing my RV back there for servicing in the future

Cavender Grande Ford has excellent service definitely recommend this dealership to all Ford customers out there.

The advisor and personnel did an excellent job at diagnosing my car problems and gave me recommendations on what I needed to get done. They were very fair and honest.

Read at DealerRater

This dealership was great! I showed up. Krista and William were very helpful and I was out in less than three houra in my new truck!

I bought my car at Cavender Cadillac and the finance office pushed multiple upsell packages on me. When I declined the first package, it took about an hour before I was called back to sign papers. After the purchase I found add-ons I had not agreed to and cancelled two in writing in September 2026 — a $915 GAP waiver and an $839 oil-change program, with refunds to go to my loan. Since then I have received no written confirmation that either cancellation is actually in process, and my follow-ups have gone unanswered. I am still paying interest on $1,754 in add-ons I cancelled over ... Read More

Full review text opened.

Google - Oct 26, 2026

I bought my car at Cavender Cadillac and the finance office pushed multiple upsell packages on me. When I declined the first package, it took about an hour before I was called back to sign papers. After the purchase I found add-ons I had not agreed to and cancelled two in writing in September 2026 — a $915 GAP waiver and an $839 oil-change program, with refunds to go to my loan. Since then I have received no written confirmation that either cancellation is actually in process, and my follow-ups have gone unanswered. I am still paying interest on $1,754 in add-ons I cancelled over a month ago. Buyers should read every line in finance and get any cancellation promise in writing before leaving.

From front desk receptionist to finance, everything was smooth and made my experience easy!! Krista my sales person also made sure I had everything I needed!! I will definitely recommend this dealership to friends and family!

When I made appointment, I was quoted one price. Once I arrived at dealership, the service rep tried to tell me it was more and thar I had been misquoted. I then went online and found a coupon and he still tried to tell me it wasnt applicable (stated it was only for Nissans and not for Infiniti cars. I had to argue that website did not state it was only for specific makes. He finally agreed to honor it, but had I not been adamant, I would have been overcharged. Simple oil change took 2 hours, even with appointment. At ... Read More

Full review text opened.

DealerRater - Oct 26, 2026

When I made appointment, I was quoted one price. Once I arrived at dealership, the service rep tried to tell me it was more and thar I had been misquoted. I then went online and found a coupon and he still tried to tell me it wasnt applicable (stated it was only for Nissans and not for Infiniti cars. I had to argue that website did not state it was only for specific makes. He finally agreed to honor it, but had I not been adamant, I would have been overcharged. Simple oil change took 2 hours, even with appointment. At some point I went to ask how much longer, and realized my car was already sitting there ready. He stated he still needed to finish paperwork, which would be another 15 minutes. Delay felt intentional since I had argued with him about price.

Read at DealerRater

I recommend this dealer I been a customer since they open but specially recommended the service department, they have a wonderful service experience specially JOSEPH GARZA help me in everything and keeps me track with everything that was going on, on my vehicle since I work with him is being a great service experience

Read at DealerRater

My service agent Pete H. was excellent. He has been my service agent for years and I followed him when he changed dealerships some years back.

Read at DealerRater

We had our RV in for oil change and an issue with The hazard lights. It took longer than what we expected, and we weren’t the best and patient customers, but Matt and the service manager remain professional and dealt with us until the job was completed. Customer service was outstanding. and I will be bringing my RV back there for servicing in the future

Cavender Grande Ford has excellent service definitely recommend this dealership to all Ford customers out there.

The advisor and personnel did an excellent job at diagnosing my car problems and gave me recommendations on what I needed to get done. They were very fair and honest.

Read at DealerRater

This dealership was great! I showed up. Krista and William were very helpful and I was out in less than three houra in my new truck!

I bought my car at Cavender Cadillac and the finance office pushed multiple upsell packages on me. When I declined the first package, it took about an hour before I was called back to sign papers. After the purchase I found add-ons I had not agreed to and cancelled two in writing in September 2026 — a $915 GAP waiver and an $839 oil-change program, with refunds to go to my loan. Since then I have received no written confirmation that either cancellation is actually in process, and my follow-ups have gone unanswered. I am still paying interest on $1,754 in add-ons I cancelled over ... Read More

Full review text opened.

Google - Oct 26, 2026

I bought my car at Cavender Cadillac and the finance office pushed multiple upsell packages on me. When I declined the first package, it took about an hour before I was called back to sign papers. After the purchase I found add-ons I had not agreed to and cancelled two in writing in September 2026 — a $915 GAP waiver and an $839 oil-change program, with refunds to go to my loan. Since then I have received no written confirmation that either cancellation is actually in process, and my follow-ups have gone unanswered. I am still paying interest on $1,754 in add-ons I cancelled over a month ago. Buyers should read every line in finance and get any cancellation promise in writing before leaving.

From front desk receptionist to finance, everything was smooth and made my experience easy!! Krista my sales person also made sure I had everything I needed!! I will definitely recommend this dealership to friends and family!

When I made appointment, I was quoted one price. Once I arrived at dealership, the service rep tried to tell me it was more and thar I had been misquoted. I then went online and found a coupon and he still tried to tell me it wasnt applicable (stated it was only for Nissans and not for Infiniti cars. I had to argue that website did not state it was only for specific makes. He finally agreed to honor it, but had I not been adamant, I would have been overcharged. Simple oil change took 2 hours, even with appointment. At ... Read More

Full review text opened.

DealerRater - Oct 26, 2026

When I made appointment, I was quoted one price. Once I arrived at dealership, the service rep tried to tell me it was more and thar I had been misquoted. I then went online and found a coupon and he still tried to tell me it wasnt applicable (stated it was only for Nissans and not for Infiniti cars. I had to argue that website did not state it was only for specific makes. He finally agreed to honor it, but had I not been adamant, I would have been overcharged. Simple oil change took 2 hours, even with appointment. At some point I went to ask how much longer, and realized my car was already sitting there ready. He stated he still needed to finish paperwork, which would be another 15 minutes. Delay felt intentional since I had argued with him about price.

Read at DealerRater

I recommend this dealer I been a customer since they open but specially recommended the service department, they have a wonderful service experience specially JOSEPH GARZA help me in everything and keeps me track with everything that was going on, on my vehicle since I work with him is being a great service experience

Read at DealerRater

My service agent Pete H. was excellent. He has been my service agent for years and I followed him when he changed dealerships some years back.

Read at DealerRater

We had our RV in for oil change and an issue with The hazard lights. It took longer than what we expected, and we weren’t the best and patient customers, but Matt and the service manager remain professional and dealt with us until the job was completed. Customer service was outstanding. and I will be bringing my RV back there for servicing in the future

Cavender Grande Ford has excellent service definitely recommend this dealership to all Ford customers out there.

The advisor and personnel did an excellent job at diagnosing my car problems and gave me recommendations on what I needed to get done. They were very fair and honest.

Read at DealerRater

This dealership was great! I showed up. Krista and William were very helpful and I was out in less than three houra in my new truck!

I bought my car at Cavender Cadillac and the finance office pushed multiple upsell packages on me. When I declined the first package, it took about an hour before I was called back to sign papers. After the purchase I found add-ons I had not agreed to and cancelled two in writing in September 2026 — a $915 GAP waiver and an $839 oil-change program, with refunds to go to my loan. Since then I have received no written confirmation that either cancellation is actually in process, and my follow-ups have gone unanswered. I am still paying interest on $1,754 in add-ons I cancelled over ... Read More

Full review text opened.

Google - Oct 26, 2026

I bought my car at Cavender Cadillac and the finance office pushed multiple upsell packages on me. When I declined the first package, it took about an hour before I was called back to sign papers. After the purchase I found add-ons I had not agreed to and cancelled two in writing in September 2026 — a $915 GAP waiver and an $839 oil-change program, with refunds to go to my loan. Since then I have received no written confirmation that either cancellation is actually in process, and my follow-ups have gone unanswered. I am still paying interest on $1,754 in add-ons I cancelled over a month ago. Buyers should read every line in finance and get any cancellation promise in writing before leaving.

From front desk receptionist to finance, everything was smooth and made my experience easy!! Krista my sales person also made sure I had everything I needed!! I will definitely recommend this dealership to friends and family!

When I made appointment, I was quoted one price. Once I arrived at dealership, the service rep tried to tell me it was more and thar I had been misquoted. I then went online and found a coupon and he still tried to tell me it wasnt applicable (stated it was only for Nissans and not for Infiniti cars. I had to argue that website did not state it was only for specific makes. He finally agreed to honor it, but had I not been adamant, I would have been overcharged. Simple oil change took 2 hours, even with appointment. At ... Read More

Full review text opened.

DealerRater - Oct 26, 2026

When I made appointment, I was quoted one price. Once I arrived at dealership, the service rep tried to tell me it was more and thar I had been misquoted. I then went online and found a coupon and he still tried to tell me it wasnt applicable (stated it was only for Nissans and not for Infiniti cars. I had to argue that website did not state it was only for specific makes. He finally agreed to honor it, but had I not been adamant, I would have been overcharged. Simple oil change took 2 hours, even with appointment. At some point I went to ask how much longer, and realized my car was already sitting there ready. He stated he still needed to finish paperwork, which would be another 15 minutes. Delay felt intentional since I had argued with him about price.

Read at DealerRater

I recommend this dealer I been a customer since they open but specially recommended the service department, they have a wonderful service experience specially JOSEPH GARZA help me in everything and keeps me track with everything that was going on, on my vehicle since I work with him is being a great service experience

Read at DealerRater

My service agent Pete H. was excellent. He has been my service agent for years and I followed him when he changed dealerships some years back.

Read at DealerRater

We had our RV in for oil change and an issue with The hazard lights. It took longer than what we expected, and we weren’t the best and patient customers, but Matt and the service manager remain professional and dealt with us until the job was completed. Customer service was outstanding. and I will be bringing my RV back there for servicing in the future

Cavender Grande Ford has excellent service definitely recommend this dealership to all Ford customers out there.

The advisor and personnel did an excellent job at diagnosing my car problems and gave me recommendations on what I needed to get done. They were very fair and honest.

Read at DealerRater

This dealership was great! I showed up. Krista and William were very helpful and I was out in less than three houra in my new truck!

I bought my car at Cavender Cadillac and the finance office pushed multiple upsell packages on me. When I declined the first package, it took about an hour before I was called back to sign papers. After the purchase I found add-ons I had not agreed to and cancelled two in writing in September 2026 — a $915 GAP waiver and an $839 oil-change program, with refunds to go to my loan. Since then I have received no written confirmation that either cancellation is actually in process, and my follow-ups have gone unanswered. I am still paying interest on $1,754 in add-ons I cancelled over ... Read More

Full review text opened.

Google - Oct 26, 2026

I bought my car at Cavender Cadillac and the finance office pushed multiple upsell packages on me. When I declined the first package, it took about an hour before I was called back to sign papers. After the purchase I found add-ons I had not agreed to and cancelled two in writing in September 2026 — a $915 GAP waiver and an $839 oil-change program, with refunds to go to my loan. Since then I have received no written confirmation that either cancellation is actually in process, and my follow-ups have gone unanswered. I am still paying interest on $1,754 in add-ons I cancelled over a month ago. Buyers should read every line in finance and get any cancellation promise in writing before leaving.

From front desk receptionist to finance, everything was smooth and made my experience easy!! Krista my sales person also made sure I had everything I needed!! I will definitely recommend this dealership to friends and family!

When I made appointment, I was quoted one price. Once I arrived at dealership, the service rep tried to tell me it was more and thar I had been misquoted. I then went online and found a coupon and he still tried to tell me it wasnt applicable (stated it was only for Nissans and not for Infiniti cars. I had to argue that website did not state it was only for specific makes. He finally agreed to honor it, but had I not been adamant, I would have been overcharged. Simple oil change took 2 hours, even with appointment. At ... Read More

Full review text opened.

DealerRater - Oct 26, 2026

When I made appointment, I was quoted one price. Once I arrived at dealership, the service rep tried to tell me it was more and thar I had been misquoted. I then went online and found a coupon and he still tried to tell me it wasnt applicable (stated it was only for Nissans and not for Infiniti cars. I had to argue that website did not state it was only for specific makes. He finally agreed to honor it, but had I not been adamant, I would have been overcharged. Simple oil change took 2 hours, even with appointment. At some point I went to ask how much longer, and realized my car was already sitting there ready. He stated he still needed to finish paperwork, which would be another 15 minutes. Delay felt intentional since I had argued with him about price.

Read at DealerRater

I recommend this dealer I been a customer since they open but specially recommended the service department, they have a wonderful service experience specially JOSEPH GARZA help me in everything and keeps me track with everything that was going on, on my vehicle since I work with him is being a great service experience

Read at DealerRater

My service agent Pete H. was excellent. He has been my service agent for years and I followed him when he changed dealerships some years back.

Read at DealerRater

We had our RV in for oil change and an issue with The hazard lights. It took longer than what we expected, and we weren’t the best and patient customers, but Matt and the service manager remain professional and dealt with us until the job was completed. Customer service was outstanding. and I will be bringing my RV back there for servicing in the future

Cavender Grande Ford has excellent service definitely recommend this dealership to all Ford customers out there.

The advisor and personnel did an excellent job at diagnosing my car problems and gave me recommendations on what I needed to get done. They were very fair and honest.

Read at DealerRater

This dealership was great! I showed up. Krista and William were very helpful and I was out in less than three houra in my new truck!

I bought my car at Cavender Cadillac and the finance office pushed multiple upsell packages on me. When I declined the first package, it took about an hour before I was called back to sign papers. After the purchase I found add-ons I had not agreed to and cancelled two in writing in September 2026 — a $915 GAP waiver and an $839 oil-change program, with refunds to go to my loan. Since then I have received no written confirmation that either cancellation is actually in process, and my follow-ups have gone unanswered. I am still paying interest on $1,754 in add-ons I cancelled over ... Read More

Full review text opened.

Google - Oct 26, 2026

I bought my car at Cavender Cadillac and the finance office pushed multiple upsell packages on me. When I declined the first package, it took about an hour before I was called back to sign papers. After the purchase I found add-ons I had not agreed to and cancelled two in writing in September 2026 — a $915 GAP waiver and an $839 oil-change program, with refunds to go to my loan. Since then I have received no written confirmation that either cancellation is actually in process, and my follow-ups have gone unanswered. I am still paying interest on $1,754 in add-ons I cancelled over a month ago. Buyers should read every line in finance and get any cancellation promise in writing before leaving.

From front desk receptionist to finance, everything was smooth and made my experience easy!! Krista my sales person also made sure I had everything I needed!! I will definitely recommend this dealership to friends and family!

When I made appointment, I was quoted one price. Once I arrived at dealership, the service rep tried to tell me it was more and thar I had been misquoted. I then went online and found a coupon and he still tried to tell me it wasnt applicable (stated it was only for Nissans and not for Infiniti cars. I had to argue that website did not state it was only for specific makes. He finally agreed to honor it, but had I not been adamant, I would have been overcharged. Simple oil change took 2 hours, even with appointment. At ... Read More

Full review text opened.

DealerRater - Oct 26, 2026

When I made appointment, I was quoted one price. Once I arrived at dealership, the service rep tried to tell me it was more and thar I had been misquoted. I then went online and found a coupon and he still tried to tell me it wasnt applicable (stated it was only for Nissans and not for Infiniti cars. I had to argue that website did not state it was only for specific makes. He finally agreed to honor it, but had I not been adamant, I would have been overcharged. Simple oil change took 2 hours, even with appointment. At some point I went to ask how much longer, and realized my car was already sitting there ready. He stated he still needed to finish paperwork, which would be another 15 minutes. Delay felt intentional since I had argued with him about price.

Read at DealerRater

I recommend this dealer I been a customer since they open but specially recommended the service department, they have a wonderful service experience specially JOSEPH GARZA help me in everything and keeps me track with everything that was going on, on my vehicle since I work with him is being a great service experience

Read at DealerRater

My service agent Pete H. was excellent. He has been my service agent for years and I followed him when he changed dealerships some years back.

Read at DealerRater