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Great sales people, Johnathan was our salesman, when we returned to finalize the sale, Johnathan was out for the day, we've finished with a different salesman and he was also very nice. The dealership was was nice, my wife and I were very happy with the car we purchased.
Google
Nov 11, 2026
If I could leave ZERO stars, I absolutely would!
Let me start by saying that the customer service at this dealership is HORRIBLE. From the person who sold us the vehicle to the service department, our experience has been nothing but frustration, excuses, and a complete lack of communication.
Please do your research before purchasing a used vehicle from this dealership.
We purchased our 2023 Chevy Tahoe, and just THREE WEEKS after buying it, the check engine light came on. Throughout the year, we brought it in approximately 4–5 times, and all they seemed to do was perform system updates. Seriously, updates ... Read More
Full review text opened.
Google - Nov 11, 2026
If I could leave ZERO stars, I absolutely would!
Let me start by saying that the customer service at this dealership is HORRIBLE. From the person who sold us the vehicle to the service department, our experience has been nothing but frustration, excuses, and a complete lack of communication.
Please do your research before purchasing a used vehicle from this dealership.
We purchased our 2023 Chevy Tahoe, and just THREE WEEKS after buying it, the check engine light came on. Throughout the year, we brought it in approximately 4–5 times, and all they seemed to do was perform system updates. Seriously, updates for an engine light?
Things got even worse when I was driving on the freeway with my children in the vehicle, and the Tahoe suddenly lost power and wouldn’t go over 56 MPH. It was terrifying and by far one of the scariest experiences I’ve had.
Two weeks turned into one month. Then two months. Then THREE MONTHS.
Communication was practically nonexistent. Every time we tried to get answers, we were given excuses. We were told employees had quit, and there was always another reason why nobody could provide us with an update. No rental vehicle, no real communication, and absolutely no sense of urgency.
After getting outside help and involving an attorney, we finally received word that our vehicle was ready.
Now, not even TWO WEEKS after getting our Tahoe back, THE CHECK ENGINE LIGHT IS ON AGAIN and won’t go pass 56MPH
How is this acceptable?
What frustrates me the most is that this vehicle apparently had similar issues before it was resold. If there were known problems, why sell it to another family without properly addressing them?
We are now stuck with a vehicle that has caused us months of stress, wasted time, unexpected expenses, and a significant financial burden. We are upside down on this vehicle, and we’re the ones left dealing with the consequences.
BUYER BEWARE. Do your research, ask questions, and think twice before purchasing a used vehicle here. Our experience has been absolutely unacceptable, and I wouldn’t want another family to go through what we’ve been through.
Google
Nov 11, 2026
Salesman Erick Solorio is hands down THE BEST!!! Not only is he knowledgeable, he is super friendly and has your best interest at heart. This is the second vehicle we have bought with him, and we will definitely be back. If you want a non-pushy, genuine, and honest salesman, ERICK IS YOUR MAN!!
Finance manager Daniel Barragan was great as well! Made the finance portion quick and painless. He was even on the phone with the bank getting better offers than they initially extended. He didn’t have to do that, but he went the extra mile!
Sales Manager Roger ... Read More
Full review text opened.
Google - Nov 11, 2026
Salesman Erick Solorio is hands down THE BEST!!! Not only is he knowledgeable, he is super friendly and has your best interest at heart. This is the second vehicle we have bought with him, and we will definitely be back. If you want a non-pushy, genuine, and honest salesman, ERICK IS YOUR MAN!!
Finance manager Daniel Barragan was great as well! Made the finance portion quick and painless. He was even on the phone with the bank getting better offers than they initially extended. He didn’t have to do that, but he went the extra mile!
Sales Manager Roger Rivera was also super nice and very attentive. He answered all our questions and told us that we were in great hands with Erick. He assured us that if we needed anything to let him or Erick know and he would get us taken care of.
Most car buying experiences are long, drawn out and full day situations. Not this one!! Cavender Cadillac is GREAT and above par! I highly recommend!!
Google
Nov 11, 2026
The service is terrible they never do what they say their gonna do ive had nothing but problems with my 25 gmc and ive been waiting 3 months for the so called service man to call me with a loaner cause its gonna take a week to fix
Google
Nov 11, 2026
BUYERS BEWARE—especially if you’re buying remotely.
My 2025 Audi had undisclosed mismatched tires, which I discovered AFTER purchase. I was forced to pay extra for matching tires, as Cavender doesn't honor or disclose matching upon purchase.
Their inspection sheet also marked the car bumpers as “satisfactory.” The car arrived with bumper dents, and one side of the bumper came loose at highway speeds. Transport records documented bumper damage BEFORE it left their lot.
I escalated the situation to executive leadership through their online portal and they offered $200 for undisclosed expenses that will cost me $1200.
This dealership is dishonest.
Google
Nov 11, 2026
I was looking for a suburban and saw what I was looking for online. I called the dealership and Jimmy just so happened to answer. I asked about the vehicle and he sent me pictures and a video. I drove 4 hours to the dealership the next day to pick up my Suburban. I really felt like Jimmy was in the same city with me, as the paperwork was being handled, always in contact with me until I drove away in my dream vehicle. I definitely recommend Jimmy from Cavender Chevrolet!
Google
Nov 11, 2026
Went in for an oil change, I had Cesar Martinez as my rep , he was very professional explaining everything that was being done to my vehicle. I'm a very satisfied customer
DealerRater
Nov 12, 2026
Everyone was welcoming when I first arrived. The vehicle I was looking to buy was waiting for me at the front. Was also in and out in about two hours.
Great sales people, Johnathan was our salesman, when we returned to finalize the sale, Johnathan was out for the day, we've finished with a different salesman and he was also very nice. The dealership was was nice, my wife and I were very happy with the car we purchased.
Google
Nov 11, 2026
If I could leave ZERO stars, I absolutely would!
Let me start by saying that the customer service at this dealership is HORRIBLE. From the person who sold us the vehicle to the service department, our experience has been nothing but frustration, excuses, and a complete lack of communication.
Please do your research before purchasing a used vehicle from this dealership.
We purchased our 2023 Chevy Tahoe, and just THREE WEEKS after buying it, the check engine light came on. Throughout the year, we brought it in approximately 4–5 times, and all they seemed to do was perform system updates. Seriously, updates ... Read More
Full review text opened.
Google - Nov 11, 2026
If I could leave ZERO stars, I absolutely would!
Let me start by saying that the customer service at this dealership is HORRIBLE. From the person who sold us the vehicle to the service department, our experience has been nothing but frustration, excuses, and a complete lack of communication.
Please do your research before purchasing a used vehicle from this dealership.
We purchased our 2023 Chevy Tahoe, and just THREE WEEKS after buying it, the check engine light came on. Throughout the year, we brought it in approximately 4–5 times, and all they seemed to do was perform system updates. Seriously, updates for an engine light?
Things got even worse when I was driving on the freeway with my children in the vehicle, and the Tahoe suddenly lost power and wouldn’t go over 56 MPH. It was terrifying and by far one of the scariest experiences I’ve had.
Two weeks turned into one month. Then two months. Then THREE MONTHS.
Communication was practically nonexistent. Every time we tried to get answers, we were given excuses. We were told employees had quit, and there was always another reason why nobody could provide us with an update. No rental vehicle, no real communication, and absolutely no sense of urgency.
After getting outside help and involving an attorney, we finally received word that our vehicle was ready.
Now, not even TWO WEEKS after getting our Tahoe back, THE CHECK ENGINE LIGHT IS ON AGAIN and won’t go pass 56MPH
How is this acceptable?
What frustrates me the most is that this vehicle apparently had similar issues before it was resold. If there were known problems, why sell it to another family without properly addressing them?
We are now stuck with a vehicle that has caused us months of stress, wasted time, unexpected expenses, and a significant financial burden. We are upside down on this vehicle, and we’re the ones left dealing with the consequences.
BUYER BEWARE. Do your research, ask questions, and think twice before purchasing a used vehicle here. Our experience has been absolutely unacceptable, and I wouldn’t want another family to go through what we’ve been through.
Google
Nov 11, 2026
Salesman Erick Solorio is hands down THE BEST!!! Not only is he knowledgeable, he is super friendly and has your best interest at heart. This is the second vehicle we have bought with him, and we will definitely be back. If you want a non-pushy, genuine, and honest salesman, ERICK IS YOUR MAN!!
Finance manager Daniel Barragan was great as well! Made the finance portion quick and painless. He was even on the phone with the bank getting better offers than they initially extended. He didn’t have to do that, but he went the extra mile!
Sales Manager Roger ... Read More
Full review text opened.
Google - Nov 11, 2026
Salesman Erick Solorio is hands down THE BEST!!! Not only is he knowledgeable, he is super friendly and has your best interest at heart. This is the second vehicle we have bought with him, and we will definitely be back. If you want a non-pushy, genuine, and honest salesman, ERICK IS YOUR MAN!!
Finance manager Daniel Barragan was great as well! Made the finance portion quick and painless. He was even on the phone with the bank getting better offers than they initially extended. He didn’t have to do that, but he went the extra mile!
Sales Manager Roger Rivera was also super nice and very attentive. He answered all our questions and told us that we were in great hands with Erick. He assured us that if we needed anything to let him or Erick know and he would get us taken care of.
Most car buying experiences are long, drawn out and full day situations. Not this one!! Cavender Cadillac is GREAT and above par! I highly recommend!!
Google
Nov 11, 2026
The service is terrible they never do what they say their gonna do ive had nothing but problems with my 25 gmc and ive been waiting 3 months for the so called service man to call me with a loaner cause its gonna take a week to fix
Google
Nov 11, 2026
BUYERS BEWARE—especially if you’re buying remotely.
My 2025 Audi had undisclosed mismatched tires, which I discovered AFTER purchase. I was forced to pay extra for matching tires, as Cavender doesn't honor or disclose matching upon purchase.
Their inspection sheet also marked the car bumpers as “satisfactory.” The car arrived with bumper dents, and one side of the bumper came loose at highway speeds. Transport records documented bumper damage BEFORE it left their lot.
I escalated the situation to executive leadership through their online portal and they offered $200 for undisclosed expenses that will cost me $1200.
This dealership is dishonest.
Google
Nov 11, 2026
I was looking for a suburban and saw what I was looking for online. I called the dealership and Jimmy just so happened to answer. I asked about the vehicle and he sent me pictures and a video. I drove 4 hours to the dealership the next day to pick up my Suburban. I really felt like Jimmy was in the same city with me, as the paperwork was being handled, always in contact with me until I drove away in my dream vehicle. I definitely recommend Jimmy from Cavender Chevrolet!
Google
Nov 11, 2026
Went in for an oil change, I had Cesar Martinez as my rep , he was very professional explaining everything that was being done to my vehicle. I'm a very satisfied customer
DealerRater
Nov 12, 2026
Everyone was welcoming when I first arrived. The vehicle I was looking to buy was waiting for me at the front. Was also in and out in about two hours.
Great sales people, Johnathan was our salesman, when we returned to finalize the sale, Johnathan was out for the day, we've finished with a different salesman and he was also very nice. The dealership was was nice, my wife and I were very happy with the car we purchased.
Google
Nov 11, 2026
If I could leave ZERO stars, I absolutely would!
Let me start by saying that the customer service at this dealership is HORRIBLE. From the person who sold us the vehicle to the service department, our experience has been nothing but frustration, excuses, and a complete lack of communication.
Please do your research before purchasing a used vehicle from this dealership.
We purchased our 2023 Chevy Tahoe, and just THREE WEEKS after buying it, the check engine light came on. Throughout the year, we brought it in approximately 4–5 times, and all they seemed to do was perform system updates. Seriously, updates ... Read More
Full review text opened.
Google - Nov 11, 2026
If I could leave ZERO stars, I absolutely would!
Let me start by saying that the customer service at this dealership is HORRIBLE. From the person who sold us the vehicle to the service department, our experience has been nothing but frustration, excuses, and a complete lack of communication.
Please do your research before purchasing a used vehicle from this dealership.
We purchased our 2023 Chevy Tahoe, and just THREE WEEKS after buying it, the check engine light came on. Throughout the year, we brought it in approximately 4–5 times, and all they seemed to do was perform system updates. Seriously, updates for an engine light?
Things got even worse when I was driving on the freeway with my children in the vehicle, and the Tahoe suddenly lost power and wouldn’t go over 56 MPH. It was terrifying and by far one of the scariest experiences I’ve had.
Two weeks turned into one month. Then two months. Then THREE MONTHS.
Communication was practically nonexistent. Every time we tried to get answers, we were given excuses. We were told employees had quit, and there was always another reason why nobody could provide us with an update. No rental vehicle, no real communication, and absolutely no sense of urgency.
After getting outside help and involving an attorney, we finally received word that our vehicle was ready.
Now, not even TWO WEEKS after getting our Tahoe back, THE CHECK ENGINE LIGHT IS ON AGAIN and won’t go pass 56MPH
How is this acceptable?
What frustrates me the most is that this vehicle apparently had similar issues before it was resold. If there were known problems, why sell it to another family without properly addressing them?
We are now stuck with a vehicle that has caused us months of stress, wasted time, unexpected expenses, and a significant financial burden. We are upside down on this vehicle, and we’re the ones left dealing with the consequences.
BUYER BEWARE. Do your research, ask questions, and think twice before purchasing a used vehicle here. Our experience has been absolutely unacceptable, and I wouldn’t want another family to go through what we’ve been through.
Google
Nov 11, 2026
Salesman Erick Solorio is hands down THE BEST!!! Not only is he knowledgeable, he is super friendly and has your best interest at heart. This is the second vehicle we have bought with him, and we will definitely be back. If you want a non-pushy, genuine, and honest salesman, ERICK IS YOUR MAN!!
Finance manager Daniel Barragan was great as well! Made the finance portion quick and painless. He was even on the phone with the bank getting better offers than they initially extended. He didn’t have to do that, but he went the extra mile!
Sales Manager Roger ... Read More
Full review text opened.
Google - Nov 11, 2026
Salesman Erick Solorio is hands down THE BEST!!! Not only is he knowledgeable, he is super friendly and has your best interest at heart. This is the second vehicle we have bought with him, and we will definitely be back. If you want a non-pushy, genuine, and honest salesman, ERICK IS YOUR MAN!!
Finance manager Daniel Barragan was great as well! Made the finance portion quick and painless. He was even on the phone with the bank getting better offers than they initially extended. He didn’t have to do that, but he went the extra mile!
Sales Manager Roger Rivera was also super nice and very attentive. He answered all our questions and told us that we were in great hands with Erick. He assured us that if we needed anything to let him or Erick know and he would get us taken care of.
Most car buying experiences are long, drawn out and full day situations. Not this one!! Cavender Cadillac is GREAT and above par! I highly recommend!!
Google
Nov 11, 2026
The service is terrible they never do what they say their gonna do ive had nothing but problems with my 25 gmc and ive been waiting 3 months for the so called service man to call me with a loaner cause its gonna take a week to fix
Google
Nov 11, 2026
BUYERS BEWARE—especially if you’re buying remotely.
My 2025 Audi had undisclosed mismatched tires, which I discovered AFTER purchase. I was forced to pay extra for matching tires, as Cavender doesn't honor or disclose matching upon purchase.
Their inspection sheet also marked the car bumpers as “satisfactory.” The car arrived with bumper dents, and one side of the bumper came loose at highway speeds. Transport records documented bumper damage BEFORE it left their lot.
I escalated the situation to executive leadership through their online portal and they offered $200 for undisclosed expenses that will cost me $1200.
This dealership is dishonest.
Google
Nov 11, 2026
I was looking for a suburban and saw what I was looking for online. I called the dealership and Jimmy just so happened to answer. I asked about the vehicle and he sent me pictures and a video. I drove 4 hours to the dealership the next day to pick up my Suburban. I really felt like Jimmy was in the same city with me, as the paperwork was being handled, always in contact with me until I drove away in my dream vehicle. I definitely recommend Jimmy from Cavender Chevrolet!
Google
Nov 11, 2026
Went in for an oil change, I had Cesar Martinez as my rep , he was very professional explaining everything that was being done to my vehicle. I'm a very satisfied customer
DealerRater
Nov 12, 2026
Everyone was welcoming when I first arrived. The vehicle I was looking to buy was waiting for me at the front. Was also in and out in about two hours.
Great sales people, Johnathan was our salesman, when we returned to finalize the sale, Johnathan was out for the day, we've finished with a different salesman and he was also very nice. The dealership was was nice, my wife and I were very happy with the car we purchased.
Google
Nov 11, 2026
If I could leave ZERO stars, I absolutely would!
Let me start by saying that the customer service at this dealership is HORRIBLE. From the person who sold us the vehicle to the service department, our experience has been nothing but frustration, excuses, and a complete lack of communication.
Please do your research before purchasing a used vehicle from this dealership.
We purchased our 2023 Chevy Tahoe, and just THREE WEEKS after buying it, the check engine light came on. Throughout the year, we brought it in approximately 4–5 times, and all they seemed to do was perform system updates. Seriously, updates ... Read More
Full review text opened.
Google - Nov 11, 2026
If I could leave ZERO stars, I absolutely would!
Let me start by saying that the customer service at this dealership is HORRIBLE. From the person who sold us the vehicle to the service department, our experience has been nothing but frustration, excuses, and a complete lack of communication.
Please do your research before purchasing a used vehicle from this dealership.
We purchased our 2023 Chevy Tahoe, and just THREE WEEKS after buying it, the check engine light came on. Throughout the year, we brought it in approximately 4–5 times, and all they seemed to do was perform system updates. Seriously, updates for an engine light?
Things got even worse when I was driving on the freeway with my children in the vehicle, and the Tahoe suddenly lost power and wouldn’t go over 56 MPH. It was terrifying and by far one of the scariest experiences I’ve had.
Two weeks turned into one month. Then two months. Then THREE MONTHS.
Communication was practically nonexistent. Every time we tried to get answers, we were given excuses. We were told employees had quit, and there was always another reason why nobody could provide us with an update. No rental vehicle, no real communication, and absolutely no sense of urgency.
After getting outside help and involving an attorney, we finally received word that our vehicle was ready.
Now, not even TWO WEEKS after getting our Tahoe back, THE CHECK ENGINE LIGHT IS ON AGAIN and won’t go pass 56MPH
How is this acceptable?
What frustrates me the most is that this vehicle apparently had similar issues before it was resold. If there were known problems, why sell it to another family without properly addressing them?
We are now stuck with a vehicle that has caused us months of stress, wasted time, unexpected expenses, and a significant financial burden. We are upside down on this vehicle, and we’re the ones left dealing with the consequences.
BUYER BEWARE. Do your research, ask questions, and think twice before purchasing a used vehicle here. Our experience has been absolutely unacceptable, and I wouldn’t want another family to go through what we’ve been through.
Google
Nov 11, 2026
Salesman Erick Solorio is hands down THE BEST!!! Not only is he knowledgeable, he is super friendly and has your best interest at heart. This is the second vehicle we have bought with him, and we will definitely be back. If you want a non-pushy, genuine, and honest salesman, ERICK IS YOUR MAN!!
Finance manager Daniel Barragan was great as well! Made the finance portion quick and painless. He was even on the phone with the bank getting better offers than they initially extended. He didn’t have to do that, but he went the extra mile!
Sales Manager Roger ... Read More
Full review text opened.
Google - Nov 11, 2026
Salesman Erick Solorio is hands down THE BEST!!! Not only is he knowledgeable, he is super friendly and has your best interest at heart. This is the second vehicle we have bought with him, and we will definitely be back. If you want a non-pushy, genuine, and honest salesman, ERICK IS YOUR MAN!!
Finance manager Daniel Barragan was great as well! Made the finance portion quick and painless. He was even on the phone with the bank getting better offers than they initially extended. He didn’t have to do that, but he went the extra mile!
Sales Manager Roger Rivera was also super nice and very attentive. He answered all our questions and told us that we were in great hands with Erick. He assured us that if we needed anything to let him or Erick know and he would get us taken care of.
Most car buying experiences are long, drawn out and full day situations. Not this one!! Cavender Cadillac is GREAT and above par! I highly recommend!!
Google
Nov 11, 2026
The service is terrible they never do what they say their gonna do ive had nothing but problems with my 25 gmc and ive been waiting 3 months for the so called service man to call me with a loaner cause its gonna take a week to fix
Google
Nov 11, 2026
BUYERS BEWARE—especially if you’re buying remotely.
My 2025 Audi had undisclosed mismatched tires, which I discovered AFTER purchase. I was forced to pay extra for matching tires, as Cavender doesn't honor or disclose matching upon purchase.
Their inspection sheet also marked the car bumpers as “satisfactory.” The car arrived with bumper dents, and one side of the bumper came loose at highway speeds. Transport records documented bumper damage BEFORE it left their lot.
I escalated the situation to executive leadership through their online portal and they offered $200 for undisclosed expenses that will cost me $1200.
This dealership is dishonest.
Google
Nov 11, 2026
I was looking for a suburban and saw what I was looking for online. I called the dealership and Jimmy just so happened to answer. I asked about the vehicle and he sent me pictures and a video. I drove 4 hours to the dealership the next day to pick up my Suburban. I really felt like Jimmy was in the same city with me, as the paperwork was being handled, always in contact with me until I drove away in my dream vehicle. I definitely recommend Jimmy from Cavender Chevrolet!
Google
Nov 11, 2026
Went in for an oil change, I had Cesar Martinez as my rep , he was very professional explaining everything that was being done to my vehicle. I'm a very satisfied customer
DealerRater
Nov 12, 2026
Everyone was welcoming when I first arrived. The vehicle I was looking to buy was waiting for me at the front. Was also in and out in about two hours.
Great sales people, Johnathan was our salesman, when we returned to finalize the sale, Johnathan was out for the day, we've finished with a different salesman and he was also very nice. The dealership was was nice, my wife and I were very happy with the car we purchased.
Google
Nov 11, 2026
If I could leave ZERO stars, I absolutely would!
Let me start by saying that the customer service at this dealership is HORRIBLE. From the person who sold us the vehicle to the service department, our experience has been nothing but frustration, excuses, and a complete lack of communication.
Please do your research before purchasing a used vehicle from this dealership.
We purchased our 2023 Chevy Tahoe, and just THREE WEEKS after buying it, the check engine light came on. Throughout the year, we brought it in approximately 4–5 times, and all they seemed to do was perform system updates. Seriously, updates ... Read More
Full review text opened.
Google - Nov 11, 2026
If I could leave ZERO stars, I absolutely would!
Let me start by saying that the customer service at this dealership is HORRIBLE. From the person who sold us the vehicle to the service department, our experience has been nothing but frustration, excuses, and a complete lack of communication.
Please do your research before purchasing a used vehicle from this dealership.
We purchased our 2023 Chevy Tahoe, and just THREE WEEKS after buying it, the check engine light came on. Throughout the year, we brought it in approximately 4–5 times, and all they seemed to do was perform system updates. Seriously, updates for an engine light?
Things got even worse when I was driving on the freeway with my children in the vehicle, and the Tahoe suddenly lost power and wouldn’t go over 56 MPH. It was terrifying and by far one of the scariest experiences I’ve had.
Two weeks turned into one month. Then two months. Then THREE MONTHS.
Communication was practically nonexistent. Every time we tried to get answers, we were given excuses. We were told employees had quit, and there was always another reason why nobody could provide us with an update. No rental vehicle, no real communication, and absolutely no sense of urgency.
After getting outside help and involving an attorney, we finally received word that our vehicle was ready.
Now, not even TWO WEEKS after getting our Tahoe back, THE CHECK ENGINE LIGHT IS ON AGAIN and won’t go pass 56MPH
How is this acceptable?
What frustrates me the most is that this vehicle apparently had similar issues before it was resold. If there were known problems, why sell it to another family without properly addressing them?
We are now stuck with a vehicle that has caused us months of stress, wasted time, unexpected expenses, and a significant financial burden. We are upside down on this vehicle, and we’re the ones left dealing with the consequences.
BUYER BEWARE. Do your research, ask questions, and think twice before purchasing a used vehicle here. Our experience has been absolutely unacceptable, and I wouldn’t want another family to go through what we’ve been through.
Google
Nov 11, 2026
Salesman Erick Solorio is hands down THE BEST!!! Not only is he knowledgeable, he is super friendly and has your best interest at heart. This is the second vehicle we have bought with him, and we will definitely be back. If you want a non-pushy, genuine, and honest salesman, ERICK IS YOUR MAN!!
Finance manager Daniel Barragan was great as well! Made the finance portion quick and painless. He was even on the phone with the bank getting better offers than they initially extended. He didn’t have to do that, but he went the extra mile!
Sales Manager Roger ... Read More
Full review text opened.
Google - Nov 11, 2026
Salesman Erick Solorio is hands down THE BEST!!! Not only is he knowledgeable, he is super friendly and has your best interest at heart. This is the second vehicle we have bought with him, and we will definitely be back. If you want a non-pushy, genuine, and honest salesman, ERICK IS YOUR MAN!!
Finance manager Daniel Barragan was great as well! Made the finance portion quick and painless. He was even on the phone with the bank getting better offers than they initially extended. He didn’t have to do that, but he went the extra mile!
Sales Manager Roger Rivera was also super nice and very attentive. He answered all our questions and told us that we were in great hands with Erick. He assured us that if we needed anything to let him or Erick know and he would get us taken care of.
Most car buying experiences are long, drawn out and full day situations. Not this one!! Cavender Cadillac is GREAT and above par! I highly recommend!!
Google
Nov 11, 2026
The service is terrible they never do what they say their gonna do ive had nothing but problems with my 25 gmc and ive been waiting 3 months for the so called service man to call me with a loaner cause its gonna take a week to fix
Google
Nov 11, 2026
BUYERS BEWARE—especially if you’re buying remotely.
My 2025 Audi had undisclosed mismatched tires, which I discovered AFTER purchase. I was forced to pay extra for matching tires, as Cavender doesn't honor or disclose matching upon purchase.
Their inspection sheet also marked the car bumpers as “satisfactory.” The car arrived with bumper dents, and one side of the bumper came loose at highway speeds. Transport records documented bumper damage BEFORE it left their lot.
I escalated the situation to executive leadership through their online portal and they offered $200 for undisclosed expenses that will cost me $1200.
This dealership is dishonest.
Google
Nov 11, 2026
I was looking for a suburban and saw what I was looking for online. I called the dealership and Jimmy just so happened to answer. I asked about the vehicle and he sent me pictures and a video. I drove 4 hours to the dealership the next day to pick up my Suburban. I really felt like Jimmy was in the same city with me, as the paperwork was being handled, always in contact with me until I drove away in my dream vehicle. I definitely recommend Jimmy from Cavender Chevrolet!
Google
Nov 11, 2026
Went in for an oil change, I had Cesar Martinez as my rep , he was very professional explaining everything that was being done to my vehicle. I'm a very satisfied customer
DealerRater
Nov 12, 2026
Everyone was welcoming when I first arrived. The vehicle I was looking to buy was waiting for me at the front. Was also in and out in about two hours.
Great sales people, Johnathan was our salesman, when we returned to finalize the sale, Johnathan was out for the day, we've finished with a different salesman and he was also very nice. The dealership was was nice, my wife and I were very happy with the car we purchased.
Google
Nov 11, 2026
If I could leave ZERO stars, I absolutely would!
Let me start by saying that the customer service at this dealership is HORRIBLE. From the person who sold us the vehicle to the service department, our experience has been nothing but frustration, excuses, and a complete lack of communication.
Please do your research before purchasing a used vehicle from this dealership.
We purchased our 2023 Chevy Tahoe, and just THREE WEEKS after buying it, the check engine light came on. Throughout the year, we brought it in approximately 4–5 times, and all they seemed to do was perform system updates. Seriously, updates ... Read More
Full review text opened.
Google - Nov 11, 2026
If I could leave ZERO stars, I absolutely would!
Let me start by saying that the customer service at this dealership is HORRIBLE. From the person who sold us the vehicle to the service department, our experience has been nothing but frustration, excuses, and a complete lack of communication.
Please do your research before purchasing a used vehicle from this dealership.
We purchased our 2023 Chevy Tahoe, and just THREE WEEKS after buying it, the check engine light came on. Throughout the year, we brought it in approximately 4–5 times, and all they seemed to do was perform system updates. Seriously, updates for an engine light?
Things got even worse when I was driving on the freeway with my children in the vehicle, and the Tahoe suddenly lost power and wouldn’t go over 56 MPH. It was terrifying and by far one of the scariest experiences I’ve had.
Two weeks turned into one month. Then two months. Then THREE MONTHS.
Communication was practically nonexistent. Every time we tried to get answers, we were given excuses. We were told employees had quit, and there was always another reason why nobody could provide us with an update. No rental vehicle, no real communication, and absolutely no sense of urgency.
After getting outside help and involving an attorney, we finally received word that our vehicle was ready.
Now, not even TWO WEEKS after getting our Tahoe back, THE CHECK ENGINE LIGHT IS ON AGAIN and won’t go pass 56MPH
How is this acceptable?
What frustrates me the most is that this vehicle apparently had similar issues before it was resold. If there were known problems, why sell it to another family without properly addressing them?
We are now stuck with a vehicle that has caused us months of stress, wasted time, unexpected expenses, and a significant financial burden. We are upside down on this vehicle, and we’re the ones left dealing with the consequences.
BUYER BEWARE. Do your research, ask questions, and think twice before purchasing a used vehicle here. Our experience has been absolutely unacceptable, and I wouldn’t want another family to go through what we’ve been through.
Google
Nov 11, 2026
Salesman Erick Solorio is hands down THE BEST!!! Not only is he knowledgeable, he is super friendly and has your best interest at heart. This is the second vehicle we have bought with him, and we will definitely be back. If you want a non-pushy, genuine, and honest salesman, ERICK IS YOUR MAN!!
Finance manager Daniel Barragan was great as well! Made the finance portion quick and painless. He was even on the phone with the bank getting better offers than they initially extended. He didn’t have to do that, but he went the extra mile!
Sales Manager Roger ... Read More
Full review text opened.
Google - Nov 11, 2026
Salesman Erick Solorio is hands down THE BEST!!! Not only is he knowledgeable, he is super friendly and has your best interest at heart. This is the second vehicle we have bought with him, and we will definitely be back. If you want a non-pushy, genuine, and honest salesman, ERICK IS YOUR MAN!!
Finance manager Daniel Barragan was great as well! Made the finance portion quick and painless. He was even on the phone with the bank getting better offers than they initially extended. He didn’t have to do that, but he went the extra mile!
Sales Manager Roger Rivera was also super nice and very attentive. He answered all our questions and told us that we were in great hands with Erick. He assured us that if we needed anything to let him or Erick know and he would get us taken care of.
Most car buying experiences are long, drawn out and full day situations. Not this one!! Cavender Cadillac is GREAT and above par! I highly recommend!!
Google
Nov 11, 2026
The service is terrible they never do what they say their gonna do ive had nothing but problems with my 25 gmc and ive been waiting 3 months for the so called service man to call me with a loaner cause its gonna take a week to fix
Google
Nov 11, 2026
BUYERS BEWARE—especially if you’re buying remotely.
My 2025 Audi had undisclosed mismatched tires, which I discovered AFTER purchase. I was forced to pay extra for matching tires, as Cavender doesn't honor or disclose matching upon purchase.
Their inspection sheet also marked the car bumpers as “satisfactory.” The car arrived with bumper dents, and one side of the bumper came loose at highway speeds. Transport records documented bumper damage BEFORE it left their lot.
I escalated the situation to executive leadership through their online portal and they offered $200 for undisclosed expenses that will cost me $1200.
This dealership is dishonest.
Google
Nov 11, 2026
I was looking for a suburban and saw what I was looking for online. I called the dealership and Jimmy just so happened to answer. I asked about the vehicle and he sent me pictures and a video. I drove 4 hours to the dealership the next day to pick up my Suburban. I really felt like Jimmy was in the same city with me, as the paperwork was being handled, always in contact with me until I drove away in my dream vehicle. I definitely recommend Jimmy from Cavender Chevrolet!
Google
Nov 11, 2026
Went in for an oil change, I had Cesar Martinez as my rep , he was very professional explaining everything that was being done to my vehicle. I'm a very satisfied customer
DealerRater
Nov 12, 2026
Everyone was welcoming when I first arrived. The vehicle I was looking to buy was waiting for me at the front. Was also in and out in about two hours.
Great sales people, Johnathan was our salesman, when we returned to finalize the sale, Johnathan was out for the day, we've finished with a different salesman and he was also very nice. The dealership was was nice, my wife and I were very happy with the car we purchased.
Google
Nov 11, 2026
If I could leave ZERO stars, I absolutely would!
Let me start by saying that the customer service at this dealership is HORRIBLE. From the person who sold us the vehicle to the service department, our experience has been nothing but frustration, excuses, and a complete lack of communication.
Please do your research before purchasing a used vehicle from this dealership.
We purchased our 2023 Chevy Tahoe, and just THREE WEEKS after buying it, the check engine light came on. Throughout the year, we brought it in approximately 4–5 times, and all they seemed to do was perform system updates. Seriously, updates ... Read More
Full review text opened.
Google - Nov 11, 2026
If I could leave ZERO stars, I absolutely would!
Let me start by saying that the customer service at this dealership is HORRIBLE. From the person who sold us the vehicle to the service department, our experience has been nothing but frustration, excuses, and a complete lack of communication.
Please do your research before purchasing a used vehicle from this dealership.
We purchased our 2023 Chevy Tahoe, and just THREE WEEKS after buying it, the check engine light came on. Throughout the year, we brought it in approximately 4–5 times, and all they seemed to do was perform system updates. Seriously, updates for an engine light?
Things got even worse when I was driving on the freeway with my children in the vehicle, and the Tahoe suddenly lost power and wouldn’t go over 56 MPH. It was terrifying and by far one of the scariest experiences I’ve had.
Two weeks turned into one month. Then two months. Then THREE MONTHS.
Communication was practically nonexistent. Every time we tried to get answers, we were given excuses. We were told employees had quit, and there was always another reason why nobody could provide us with an update. No rental vehicle, no real communication, and absolutely no sense of urgency.
After getting outside help and involving an attorney, we finally received word that our vehicle was ready.
Now, not even TWO WEEKS after getting our Tahoe back, THE CHECK ENGINE LIGHT IS ON AGAIN and won’t go pass 56MPH
How is this acceptable?
What frustrates me the most is that this vehicle apparently had similar issues before it was resold. If there were known problems, why sell it to another family without properly addressing them?
We are now stuck with a vehicle that has caused us months of stress, wasted time, unexpected expenses, and a significant financial burden. We are upside down on this vehicle, and we’re the ones left dealing with the consequences.
BUYER BEWARE. Do your research, ask questions, and think twice before purchasing a used vehicle here. Our experience has been absolutely unacceptable, and I wouldn’t want another family to go through what we’ve been through.
Google
Nov 11, 2026
Salesman Erick Solorio is hands down THE BEST!!! Not only is he knowledgeable, he is super friendly and has your best interest at heart. This is the second vehicle we have bought with him, and we will definitely be back. If you want a non-pushy, genuine, and honest salesman, ERICK IS YOUR MAN!!
Finance manager Daniel Barragan was great as well! Made the finance portion quick and painless. He was even on the phone with the bank getting better offers than they initially extended. He didn’t have to do that, but he went the extra mile!
Sales Manager Roger ... Read More
Full review text opened.
Google - Nov 11, 2026
Salesman Erick Solorio is hands down THE BEST!!! Not only is he knowledgeable, he is super friendly and has your best interest at heart. This is the second vehicle we have bought with him, and we will definitely be back. If you want a non-pushy, genuine, and honest salesman, ERICK IS YOUR MAN!!
Finance manager Daniel Barragan was great as well! Made the finance portion quick and painless. He was even on the phone with the bank getting better offers than they initially extended. He didn’t have to do that, but he went the extra mile!
Sales Manager Roger Rivera was also super nice and very attentive. He answered all our questions and told us that we were in great hands with Erick. He assured us that if we needed anything to let him or Erick know and he would get us taken care of.
Most car buying experiences are long, drawn out and full day situations. Not this one!! Cavender Cadillac is GREAT and above par! I highly recommend!!
Google
Nov 11, 2026
The service is terrible they never do what they say their gonna do ive had nothing but problems with my 25 gmc and ive been waiting 3 months for the so called service man to call me with a loaner cause its gonna take a week to fix
Google
Nov 11, 2026
BUYERS BEWARE—especially if you’re buying remotely.
My 2025 Audi had undisclosed mismatched tires, which I discovered AFTER purchase. I was forced to pay extra for matching tires, as Cavender doesn't honor or disclose matching upon purchase.
Their inspection sheet also marked the car bumpers as “satisfactory.” The car arrived with bumper dents, and one side of the bumper came loose at highway speeds. Transport records documented bumper damage BEFORE it left their lot.
I escalated the situation to executive leadership through their online portal and they offered $200 for undisclosed expenses that will cost me $1200.
This dealership is dishonest.
Google
Nov 11, 2026
I was looking for a suburban and saw what I was looking for online. I called the dealership and Jimmy just so happened to answer. I asked about the vehicle and he sent me pictures and a video. I drove 4 hours to the dealership the next day to pick up my Suburban. I really felt like Jimmy was in the same city with me, as the paperwork was being handled, always in contact with me until I drove away in my dream vehicle. I definitely recommend Jimmy from Cavender Chevrolet!
Google
Nov 11, 2026
Went in for an oil change, I had Cesar Martinez as my rep , he was very professional explaining everything that was being done to my vehicle. I'm a very satisfied customer
Where You See
On The Door,
There's a Cavender On The Floor.
Where You See Cavender On The Door, There’s a Cavender On The Floor.
The Cavender Auto Group family has provided trustworthy vehicles and automotive services to drivers in San Antonio, and across Southern Texas for over 80 years. Over the decades, our family Cavender dealership has grown to include nine new and used car dealerships and service centers in the San Antonio area. Just as it was eight decades ago, you’re still likely to be greeted by a member of the Cavender family when you visit any of our local dealerships.